Security at DPD.

Security at DPD.

We regret that there are repeated illegal attempts to misuse the DPD brand in order to defraud third parties. Here you will learn the main details about current risks relating to the Internet and emails, and how you can protect yourself against them.

Please note:

DPD accepts no liability for damage which arises from the unauthorised use of our name or brand. This applies in particular to demands for payment which are made with fraudulent intentions.

If you wish to ask a question or provide information you can contact us directly at any time.

Fake invoice emails

Recently emails have been circulating which claim to be from DPD and require people to download invoices in CSV format. The emails are formulated ungrammatically and generally have the following or a similar subject line:

“DPD e-invoice: for A.N. Other new invoices created: 1234567890“

IMPORTANT: DPD expressly wishes to point out that this represents a misuse of the DPD brand and is attempted fraud. DPD does not send bills as a CSV download. Please do not click on the corresponding links! DPD accepts no responsibility for any damage which arises from such attempts at fraud.

If in an individual case you are not sure whether a message really comes from DPD and can be trusted, you can contact us at any time at [email protected]