These General Terms and Conditions give the general contract terms for the inland and international courier and related services carried out by DPD Hungary Kft.
Latest amendments - 25.11.2022 (entry into force: 11.12.2022):
1. Important changes in the naming of services:
- DPD Classic Export service name changes to DPD Classic
- DPD Shop Express service renamed DPD Shop
2. Other changes:
- Changes to contractual performance: DPD is entitled to suspend the Time-Guaranteed services and the possibility of a second delivery attempt (e.g. before Christmas or in other cases that are considered operationally peak periods), and must give prior notice on its website. In the event of a suspension of the second delivery attempt, DPD may automatically deliver the Shipment to any DPD Parcel Terminal within 1.5 km of the Recipient's Address, with simultaneous notification to the Recipient.
- When the Shipment is delivered, the Recipient may collect the Shipment at the Depot for 5 working days instead of 7 calendar days.
