General terms of conditions

GTC for carriage of parcels by DPD

General terms of conditions

GTC for carriage of parcels by DPD

These General Terms and Conditions give the general contract terms for the inland and international courier and related services carried out by DPD Hungary Kft.

Latest amendments - 25.11.2022 (entry into force: 11.12.2022):

1. Important changes in the naming of services:
- DPD Classic Export service name changes to DPD Classic
- DPD Shop Express service renamed DPD Shop

2. Other changes:
- Changes to contractual performance: DPD is entitled to suspend the Time-Guaranteed services and the possibility of a second delivery attempt (e.g. before Christmas or in other cases that are considered operationally peak periods), and must give prior notice on its website. In the event of a suspension of the second delivery attempt, DPD may automatically deliver the Shipment to any DPD Parcel Terminal within 1.5 km of the Recipient's Address, with simultaneous notification to the Recipient.
- When the Shipment is delivered, the Recipient may collect the Shipment at the Depot for 5 working days instead of 7 calendar days.

Domestic and International GTC

GTC DPD

Effective from 18 November 2022

International GTC DPD

Effective from 18 November 2022

Previous GTCs

GTC DPD

Effective from 11 December 2022

International GTC DPD

Effective from 11 December 2022

Last updated 18/05/2020