Contact

Do you have a question about sending parcels or having them collected? The answer is most likely in the FAQs. If not, please use the contact forms.

Contact

Do you have a question about sending parcels or having them collected? The answer is most likely in the FAQs. If not, please use the contact forms.

What can we help you with? Please choose!

To check the status of your parcel or change the delivery date or address, please use our parcel search or parcel tracking portals.

If you don't find the answer to your question on these pages, please use the contact form.

*
I received a notification of unsuccessful delivery
I got a delivery notification, but the parcel did not arrive
*
*
*
*
+36 1 123 4567
*
*
*
*
*
*
Yes
*
Yes

This form is for making a complaint to DPD.

Please use it only for that purpose. Other questions will not be passed on and will not be answered.

*
Lost parcel
Damaged parcel
Complaint about the delivery driver
*
*
*
Private individual
Legal person (company or organisation)
*
Sender
Recipient
*
+36 1 123 4567
*
*
Invoice value, shipping costs etc.
Three-ply cardboard box
Five-ply cardboard box
Double-wall cardboard box
Sachet
Corrugated paper
Edge protection
Polystyrene chips
(Rigid) foam
Foam sheeting
Bubble wrap/Air pillow
Corrugated paper
Paper
Soft foam
Corner and edge protection
*
Yes
*
Yes

If you regularly send two or more packages daily, ask for a quotation and become one of our contracted partners!

Enjoy DPD's extra services if you are starting up a webshop or are an established business. Our domestic and international Classic services carry parcels for you quickly and reliably, and can be tailored to your own needs.

*
*
*
*
*
*
*
+36 1 123 4567
*
*
*
Domestic
International
Domestic-International
*
0,01-3,00 kg
3,01-5,00 kg
5,01-10,00 kg
10,01-15,00 kg
15,01-20,00 kg
20,01-25,00 kg
25,01-31,50 kg
31,51-40,00 kg
*
*
Yes
No
*
Yes
*
Yes

Other ways of contacting us