Do you have a question about sending parcels or having them collected? The answer is most likely in the FAQs. If not, please use the contact forms.
If you don't find the answer to your question on these pages, please use the contact form.
Please use it only for that purpose. Other questions will not be passed on and will not be answered.
Enjoy DPD's extra services if you are starting up a webshop or are an established business. Our domestic and international Classic services carry parcels for you quickly and reliably, and can be tailored to your own needs.
The specialist staff at these contact addresses will try to reply you as soon as possible.
Please ensure you have chosen the right place to send your message, because e-mails sent to the wrong address are not forwarded.
Contact us | What can we help you with? | E-mail/Phone number |
Customer service/Central phone number Customer service opening times: Mon: 7:00-19:00; Tue-Fri: 8:00-16:30 | General questions | +36 1 501 6200 |
Financial - invoicing | Invoicing | |
Financial - Debt management | Overdue payments | |
Financial - COD | COD management and payment | |
Order parcel labels | Enter the name of the company, the collection address and the number of package labels you wish to order. We will deliver the labels the first working day after submission of the order. | |
Customs clearance information | Customs-related questions, request for forms | |
Order packaging | We can provide packaging material for contracted partners. |
What can we help you with? |
---|
Customer service/Central phone number Customer service opening times: Mon: 7:00-19:00; Tue-Fri: 8:00-16:30 | General questions |
---|
Financial - invoicing | Invoicing |
---|
Financial - Debt management | Overdue payments |
---|
Financial - COD | COD management and payment |
---|
Order parcel labels | Enter the name of the company, the collection address and the number of package labels you wish to order. We will deliver the labels the first working day after submission of the order. |
---|
Customs clearance information | Customs-related questions, request for forms |
---|
Order packaging | We can provide packaging material for contracted partners. |
---|
E-mail/Phone number |
---|
Customer service/Central phone number Customer service opening times: Mon: 7:00-19:00; Tue-Fri: 8:00-16:30 | +36 1 501 6200 |
---|
Financial - invoicing |
---|
Financial - Debt management |
---|
Financial - COD |
---|
Order parcel labels |
---|
Customs clearance information |
---|
Order packaging |
---|
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