How can we help you?

FAQs

Useful information about sending and receiving parcels in domestic and international shipping.

How can I send a parcel?

How big parcels can I send with DPD?

What packaging material should I use and how should I do the packaging?

We are a high-volume business- How can we make a contract with DPD?

I am a contracted partner. How do I order collection?

Girth and Volumetric Weight Calculator

Normal Girth Calculator
Parcelshop Calculator

To calculate the combined dimensions and volumetric weight of your parcel please complete the following three fields:

Height
Width
Length

The combined dimensions of your parcel are:

cm

The volumetric weigth of your parcel:

KG

NOTE: This is a computed value which was not measured with calibrated scales - please see the note in the first paragraph.

Request prices

Where is my parcel?

When will you deliver my parcel?

How many times does DPD attempt to deliver a parcel?

What happens if DPD is unable to deliver the package at the last attempt?

How can I change the date or address of delivery?

What does \\\"Pickup\\\" mean?

Where is my nearest Pickup shop?

Can I send a parcel COD in a Pickup shop?

Why choose the Pickup service?

How can I find out when a Pickup shop is open?

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