How can we help you?

FAQs

Useful information about sending and receiving parcels in domestic and international shipping.

How can I send a parcel?

How big parcels can I send with DPD?

What packaging material should I use and how should I do the packaging?

We are a high-volume business- How can we make a contract with DPD?

I am a contracted partner. How do I order collection?

Girth and Volumetric Weight Calculator

Normal Girth Calculator
Parcelshop Calculator

To calculate the combined dimensions and volumetric weight of your parcel please complete the following three fields:

Height
Width
Length

The combined dimensions of your parcel are:

cm

The volumetric weigth of your parcel:

KG

NOTE: This is a computed value which was not measured with calibrated scales - please see the note in the first paragraph.

Request prices

Where is my parcel?

Why is my parcel at the delivery centre? What can I do?

What number do I use to track/redirect my parcel?

When will my parcel be delivered?

How can I change the place or day of delivery?

What does Pickup refer to?

Where is the nearest Pickup parcelshop to me?

Why is there no Pickup parcelshop in my area?

What exclusions are there at the Pickup parcelshop?

Where can I find the opening hours of a parcel shop?

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