No, the delivery date and address can only be changed by the receiver of the e-mail, in accordance with the data protection law.

Yes, this is possible. If you change the address only, the courier will deliver your parcel the next weekday.

Yes, nearly every DPD courier is able to accept credit cards. Please ask your courier.

In extraordinary circumstances, the package my be uplifted in the depot before the second delivery attempt. To do so, the recipient must first arrange it with customer service, because the depot staff have to find the package and prepare it for uplift.

Yes, the link in the notification allows you to redirect the package to a Pickup shop.

Yes, you can use the DPD Classic International service to send parcels abroad (within the EU only) from a Pickup shop.

No, there is no facility for sending COD parcels in Pickup shops.

No, there is no facility for this. Goods can be returned by standard collection.

If you would like to become a DPD Pickup shop and you are interested in the benefits of being a partner, contact us here.

Look for the best Pickup shop for you in our system, and you will find the opening times there.