If you are sent a product that is faulty or not what you wanted, send it back by DPD.

Easy return at Pickup shops

At a DPD Pickup parcelshop, you can return parcels just as quickly and easily as you can send them.

Not satisfied with the product you ordered? Want to send it back? Come into any of our parcelshops.

  1. Most of our Pickup shops are in busy, easily-accessible stores, making it easy to send back a product if you need to.

  2. We return parcels at competitive prices, according to the tariff in the Pickup shop.

  3. Many Pickup shops are open at weekends, especially those in shopping centres and other busy places.

Service charges in Pickup parcelshops and depots

Return to H&M

Return my parcel- fast and simple.

Packaging tips

Just as packaging is important for the sender, ensuring the recipient gets the product undamaged, it is also essential when it comes to returning a product.

Look at our packaging guide to make certain your return is successful and the product gets back to the sender in safety!

Packaging tips

Just as packaging is important for the sender, ensuring the recipient gets the product undamaged, it is also essential when it comes to returning a product.

Look at our packaging guide to make certain your return is successful and the product gets back to the sender in safety!