Simply, online with DPD.

Get things done without waiting on the phone.

Simply, online with DPD.

Get things done without waiting on the phone.

Won't be at home when the courier comes? Delivery address has changed?

With DPD's online facilities you can change the date or address in our system without going through customer service. See how our systems work in these videos!

Change date

The day before delivery, the recipient can make one change to the delivery date, as indicated in the notification.

The video shows how simple it is!

Change date

The day before delivery, the recipient can make one change to the delivery date, as indicated in the notification.

The video shows how simple it is!

Change address

The day before delivery, the recipient can make one change to the delivery address, as indicated in the notification. Make the change simply, online.

We show you how!

Contactless delivery

A simple and safe way to receive parcels. Parcels sent after 6 April 2020 all have an individual PIN code for recipient identification. When the parcel arrives, just tell the courier the PIN code instead of signing. Look for the PIN code on the delivery notification (email or text).

See what contactless delivery means in practice!

Contactless delivery

A simple and safe way to receive parcels. Parcels sent after 6 April 2020 all have an individual PIN code for recipient identification. When the parcel arrives, just tell the courier the PIN code instead of signing. Look for the PIN code on the delivery notification (email or text).

See what contactless delivery means in practice!

Return to H&M

Wrong size? Not the colour you saw in the webshop?

Quick and easy return of products ordered from H&M!