8. February 2023 | News

New: the Pickup Pass

Bringing ID to pick up a package? Thanks to the Pickup Pass, that's a thing of the past. 

From ID proof to QR code

In February DPD introduced the Pickup Pass. This is a QR code that allows the recipient to pick up his package very easily at a Pickup parcel shop. 
This is because we are replacing the verification of proof of identity and signature with a unique QR code. We will introduce this new service in phases. 

Handy for the recipient

The new way of working is very simple:

  1. The recipient receives an email or text message from DPD containing the Pickup Pass QR code.
  2. The recipient takes this QR code to the Pickup parcel shop and has it scanned there.
  3. The employee hands over the package.

And in case the recipient forgot the QR code, the package can also be picked up with a valid ID.