Frequently Asked Questions
Frequently Asked Questions
Export
Export
How can I pay for a imported customs parcel?
You will receive an personal email from DPD NL containing a link to the payment platform where you ca [...]
I no longer wish to receive my imported parcel from the UK. Can I refuse it?
Yes, you can.Import duties may be charged for parcels from the United Kingdom. If you do not wish to [...]
I have paid for a parcel imported from the United Kingdom. When will my parcel arrive?
The parcel will be delivered to you within 3 days of payment. The exact delivery time depends on the [...]
How does DPD transport my parcels to the Republic of Ireland?
Parcels for the Republic of Ireland (not part of the UK) are transported by DPD through the United Ki [...]
Article 23, what is it? And what does it mean for the export and import of my parcels?
Import of parcels If a recipient in NL has an Article 23 permit, he can reverse the VAT on impor [...]
I have received a customs parcel and a link to make a payment. Is it safe to pay?
You will receive an email from DPD. Click on the link in the email to proceed to the payment page.You [...]
How can I object to the calculated VAT and/or import duties?
You can lodge an objection directly with the tax authorities by going through the following 3 steps:& [...]
How can your customer return a shipment to the United Kingdom?
A number of options are available:Has your shipment arrived in the United Kingdom, cleared through cu [...]
What kind of invoices are required for a shipment to the United Kingdom?
For a shipment to the United Kingdom it is mandatory for both the Dutch and British customs to be abl [...]
Which services does DPD offer for shipments to the United Kingdom?
DPD offers the following services for shipments to the United Kingdom. You can send business parcels [...]
