How can I pick up a parcel from a DPD Pickup Parcel Locker?
Parcel without COD
For a parcel pick up from a DPD Parcel Locker, DPD will send you an SMS/e-mail with a link to pick up a parcel. Open the link from the SMS/e-mail for a parcel pick up only when you are in front of the Pickup Parcel Locker.
When picking up a parcel, follow the instructions below:
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When you are in front of the DPD Pickup Parcel Locker, turn on the Bluetooth on your mobile phone.
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Click on the link from the Viber/SMS message you received and follow the instructions.
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After all the steps are completed, the green light will flash.
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Wait until the box opens.
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Pick up your parcel and close the box door.
Parcel with COD
To pick up a parcel from the Parcel Locker, DPD will send the first message with a link that will lead to payment via the secure online system MonriWSPay. Learn more about the Monri WSPay system here.
After successful payment, you will receive an SMS/e-mail link to pick up the parcel.
Open the link from the SMS/e-mail for a parcel pick up only when you are in front of the Pickup Parcel Locker.
When picking up a parcel, follow the instructions below:
-
When you are in front of the DPD Pickup Parcel Locker, turn on the Bluetooth on your mobile phone.
-
Click on the link from the Viber/SMS message you received and follow the instructions.
-
After all the steps are completed, the green light will flash.
-
Wait until the box opens.
-
Pick up your parcel and close the box door.
Note: The deadline for picking up the parcel is 72 hours.
New at DPD Lockers – Pickup with a PIN Code!
In addition to the existing option of opening the locker via Bluetooth, you can now pick up your parcel using a PIN code at selected locations.
If your locker supports this feature, you will receive a PIN code via SMS or e-mail. Simply tap the screen on the locker and follow the instructions to enter the PIN.
If the PIN code is not displayed, don’t worry, your locker doesn't support this option yet, but we’re working on making it available soon.