Contact

Have a question about sending or receiving a parcel? You can probably find the answer in our Frequently Asked Questions. If not, please use our contact form!

Contact

Have a question about sending or receiving a parcel? You can probably find the answer in our Frequently Asked Questions. If not, please use our contact form!

Questions about our services

Complains

I recieved a damaged parcel

Parcel number (14 digit code, in case of hungarian parcel it starts with 1640) *

Description of the claim*

Name*

Phone number:

Email*

Address

Street name House number City/town Oter info (door, floor) Postal code Country

Collection date

Time of recieving the parcel

Content of the shipment*

Damaged product*

The amount of compensation claimed*

Attach a picture of the outer packaging (If you have more than one picture, please select and upload them at the same time!)*

Attach a picture of the inner packaging (If you have more than one picture, please select and upload them at the same time!)*

Attach a picture of the damage of the product (If you have more than one picture, please select and upload them at the same time!)*

Please attach the invoice*

Exact size of the parcel

Type of outer packaging*

Type of inner packaging*

Note

My parcel is lost

Parcel number (14 digit number, in case of hungarian parcel it starts with 1640) *

Description of the claim*

Name*

First name

Last name

Phone number:

Email*

Address

Street name House number City/town Other info (floor, door,,,) Postal code Country

Collection date of the parcel

Date of recieving the parcel

Küldemény tartalma*

Amount of compensation claimed (invoiced value, freight charges, etc.)*

Attach a picture of the outer packaging (If you have more than one picture, please select and upload them at the same time)*

Please attach the invoice*

Exact size of the parcel

Type of outer packaging (we can search your parcel based on this information)*

Type of inner packaging

Note

I have a claim about the delivery

Parcel number (14 digit number, in case of hungarian parcel it starts with 1640..)*

Description of the claim*

Name*

Phone number:

Email*

Address

Street name House number City/town Other info (floor, door...) Postal code Country

Value of the parcel*

Pickup date of the shipment

Time of recieving the parcel

Content of the shipment*

The extent of the claim*

Note

Offer for business customers

Home / Kapcsolat

Contact

Contact

Important information for DPD UK costumers

Important information for DPD UK costumers

If you have a general question about parcel tracking, redirection

or our services,please contact us at [email protected] or call our

customer service on +36 1 501 6200.

Customer Service Opening Hours:

Phone

Monday: 07:00 – 19:00

Tuesday–Friday: 08:00 – 16:30

E-mail and Facebook chat

We respond to incoming emails and messages on weekdays between 8:00 AM and 4:30 PM.

In person

Monday to Friday: 08:00 – 16:30

Please choose a topic you want to get help with!

Questions about our services

If you would like to have information about the status of your parcel or if you
would like to modify delivery address or date, please use our tracking portals.

Contact surveys

Complains

I recieved a damaged parcel

My parcel is lost

I have a claim about the delivery

Offer for business customers

If you send 5 parcels or more daily, ask our prices and be our contracted partners!

Price request for business customers

Contact data

Shipping information

Questios about parcels

Careers at DPD

Press contacts

Contact

Contact

Important information for DPD UK costumers

Important information for DPD UK costumers

If you have a general question about parcel tracking, redirection

or our services,please contact us at [email protected] or call our

customer service on +36 1 501 6200.

Customer Service Opening Hours:

Phone

Monday: 07:00 – 19:00

Tuesday–Friday: 08:00 – 16:30

E-mail and Facebook chat

We respond to incoming emails and messages on weekdays between 8:00 AM and 4:30 PM.

In person

Monday to Friday: 08:00 – 16:30

Please choose a topic you want to get help with!

Questions about our services

If you would like to have information about the status of your parcel or if you would like to modify delivery address or date, please use our tracking portals.

Contact surveys

Complains

I recieved a damaged parcel

My parcel is lost

I have a claim about the delivery

Offer for business customers

If you send 5 parcels or more daily, ask our prices and be our contracted partners!

Price request for business customers

Contact data

Shipping information

Questios about parcels

Careers at DPD

Press contacts

If you would like to have information about the status of your parcel or if you
would like to modify delivery address or date, please use our tracking portals.