If you send a parcel to a third party country (i.e. outside the European Union, such as Norway, Switzerland, Bosnia and Serbia) using the DPD Classic - Road - Within Europe service, every package has to go through customs regardless of its content or value (except for a document consignment). Using the documents provided by the sender, DPD Hungária Kft. obtains customs documents, export clearance from the EU and import clearance for the destination country.
DPD cannot accept customs handling within the Classic - Road - Within Europe service for products being exported temporarily or sent for repair or replacement. The sender pay the carriage charge, the customs documents issue fees and the customs clearance charge in every case and may not pass them on to the recipient. The invoice to be submitted for customs handling must contain:
Legible signature of handler
The following documents are needed for the customs handling procedure:
Upon entry, other costs arising under the laws of the destination country (customs, VAT) are paid in accordance with the parity by the recipient. DPD cannot give prior information on these charges, because they depend on the value and type of the product. The recipient may obtain information on these charges from the customs office of the destination country.