1. One clear invoice Instead of three different invoices, we offer you one clear invoice where you can find deviations in shipments and returns in addition to regular shipments.

2. Invoice layout has changed You will receive the invoice by e-mail in a pdf file, as you are already used to from us. So this one does look slightly different.

3. Billing by customer/debtor number New is that invoicing is done by customer/debit number instead of your location (sub account or A number). If you have multiple locations, you can easily select the locations in the CSV file. It is also possible to add a specific attribute.

4. CSV file is accessible via DPD Insights We will no longer send the CSV file with complete detail information by e-mail. After Go-live, you can find this information in our monitoring tool DPD Insights so that it is always available to you. Don't have DPD Insights yet? If so, you will be notified personally.

You may also have been used to receiving an XML file. We will no longer provide this file after going live. The CSV file contains so much detail that we expect you to receive sufficient information with it.

Do you have any questions? Please contact [email protected].