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The e-shopper survey by Geopost explores the latest trends in online shopping and delivery preferences in Europe and beyond. Conducted in 2023 the data were gathered through blind online interviews with 24,233 e-shoppers  in 22 European countries.

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Meet our e-shoppers

A short profile:

1. Smartphone in hand at all times​
2. Find e-shopping convenient and stress-free​
3. Seek for reviews and recommendations before buying

A short profile:

1. Seek pleasure from an e-shopping experience​
2. Love simplifying their lifestyle​
3. Are willing to pay extra to facilitate their daily lives

A short profile:

1. Use e-commerce out of necessity ​
2. Prefer desktop/laptop for e-shopping​
3. Less likely to use social media

A short profile:

1. Reactive to negative online feedback​
2. Sensitive to delivery fees​
3. Favor sustainable delivery solutions

A short profile:

1. Choose to buy online only when the price is right​
2. Prefer home delivery​
3. Often use lockers in order to pick parcels conforming their personal schedule

Window e-shopper
Window e-shopper

Downloaden E-shopper Barometer

Comparing e-shoppers' behaviour in different countries

The e-shopper barometer includes a results comparison tool, that allows you to better understand the way in which each country fares based on a number of different criteria. Just fill in the country and go.