Frequently Asked Questions

Frequently Asked Questions

About DPD

About DPD

How do I get in contact with DPD?

Due to the large supply of packages related to Corona, you may have to wait longer for your answer. Our apologies. for this. 

Have you already asked your question to our chat robot Robin? Maybe he already knows the answer to your question. If not, use one of our contact forms:

Do you have a question about sending a parcel?

Fill in the contact form for senders and we will contact you as soon as possible. Do not forget to enter your 14-digit parcel number. That improves the speed.

Do you have a question about receiving a parcel?

Then fill in the contact form for recipients. We will contact you as soon as possible.

Would you rather speak to someone? Then call the employees of our Customer Service at missing dynamic field: tel_nr (at local rate) and they will help you further. We are available Monday to Friday from 8:00 am to 5:30 pm.

DPD Nederland has insight into parcels from recipients in the Netherlands. If you live abroad, unfortunately we cannot help you. In that case, please contact a DPD office in your country. On dpd.com you will find a link to all foreign offices.



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