You have a question about receiving or sending parcels? We have answered the most frequently asked questions for you. If you cannot find the answer to your question, you can contact us using the contact form below. We will be happy to help you!

You didn't find an answer to your question? Select the topic below and fill in the contact form. We will answer you as soon as possible.

Are you the recipient of a parcel and have a question about the status of your parcel, do you want to praise us or perhaps have a complaint? Fill out the form below and we'll get back to you as soon as possible.

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Please select
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Commend
Complaint
Question
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Please select
Commend
Complaint
Question
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Parcel number *
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First name *
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Surname *
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E-mail *

With DPD you have a strong business partner at your side. No matter whether you are just starting your online shop or running a large corporation: with us you can ship parcels, letters and special formats in any quantity inexpensively, quickly and reliably.

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Regular parcel shipments
A one-off shipping promotion
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Mrs
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First name *
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Surname *
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Company *
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Postcode *
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E-mail *
Website
Telephone
9 - 12 hrs
13 - 16 hrs

Are you interested in a career at DPD? Have you applied for a position with us or do you have questions about a specific position? Fill out the form below and we will be happy to answer all your questions.

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Postcode *
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You have a question that we may not have answered yet? Fill out the form below and we'll get back to you as soon as possible.

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Technical query
Other
Please select
Parcel number
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Mrs
Mr
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First name *
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Surname *
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E-mail *

Further contact options for you

Customer service

You can contact us from Monday to Friday between 07:30 and 16:00

If you have a 14-digit parcel number, prepare it in advance of the call or include it in the subject line of the letter.

Sales department

You can contact us from Monday to Friday between 08:00 and 16:00

Contact for journalists and media

You can contact us from Monday to Friday between 08:00 and 16:00

Complaints department

You can contact us from Monday to Friday between 07:00 and 15:00

Human resources department

You can contact us from Monday to Friday between 08:00 and 16:00

Finance and Accounting Department

You can contact us from Monday to Friday between 08:00 and 16:00