How can we help you?

Here you will find useful information and helpful tools relating to parcel shipping.  We’ve put together all the relevant information on domestic and international shipping. We also offer multimedia operating instructions for our products and services, and an overview of all available interfaces to the various shop and shipping systems.

Where is my parcel?

Why is my parcel at the delivery centre? What can I do?

What number do I use to track/redirect my parcel?

When will my parcel be delivered?

How can I change the place or day of delivery?

Tips and tricks

Tips and tricks

Packing tips & shipping materials
Packing goods in a parcel isn’t rocket science. In spite of this, there are a few things to keep in mind to make sure that shipping your parcel runs smoothly.

Terms of transport
You wish your parcels to reach their destination securely and fast – the following tips and tricks will make sure they do.

What does \'total girth\' (parcel girth + longest side of the parcel) mean?

How heavy can my parcel be?

What happens if I don\'t know the weight and dimensions of the parcel?

What can I use as packaging material, and what is the best way to pack a parcel?

What is the volumetric weight? And how do I calculate it?

Tips and tricks

Tips and tricks

Express shipping
There are times when fast delivery is essential. Opt for our Express service - domestic and international.

Packing tips & shipping materials
Packing goods in a parcel isn’t rocket science, but there are a few things to keep in mind to make sure that shipping your parcel runs smoothly.

Girth and Volumetric Weight Calculator

Normal Girth Calculator
Parcelshop Calculator

To calculate the combined dimensions and volumetric weight of your parcel please complete the following three fields:

Height
Width
Length

The combined dimensions of your parcel are:

cm

The volumetric weigth of your parcel:

KG

NOTE: This is a computed value which was not measured with calibrated scales - please see the note in the first paragraph.

Request prices

What does Pickup refer to?

Where is the nearest Pickup parcelshop to me?

Why is there no Pickup parcelshop in my area?

What exclusions are there at the Pickup parcelshop?

Where can I find the opening hours of a parcel shop?

How do I apply for a job with DPD?

What documents should I send with my application?

I haven't found a suitable post, can I send an unsolicited application?

Who can I contact if I have a question about an application/advertised vacancy?

At what locations does DPD offer occupational training?