How can we help you?

Here you will find useful information and helpful tools relating to parcel shipping.  We’ve put together all the relevant information on domestic and international shipping. We also offer multimedia operating instructions for our products and services, and an overview of all available interfaces to the various shop and shipping systems.

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  • Consignees - receive / redirect parcel
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A parcel that is displayed to me as \"delivered\" has not arrived. What is the reason for this?

Can I also register a specific neighbour for my future parcels?

Can I change the deposit okay safe place at a later time?

Can I pick my parcel up from the delivery center, too?

Can I provide a deposit okay for a family member?

Tips and tricks

Tips and tricks

Packing tips & shipping materials
Packing goods in a parcel isn’t rocket science. In spite of this, there are a few things to keep in mind to make sure that shipping your parcel runs smoothly.

Terms of transport
You wish your parcels to reach their destination securely and fast – the following tips and tricks will make sure they do.

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  • Versenden - Maße und Gewichte
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How do I calculate the size of my parcel?

How heavy can my parcel be?

What can I use as packaging material, and what is the best way to pack a parcel?

What does \'total girth\' (parcel girth + longest side of the parcel) mean?

What happens if I don\'t know the weight and dimensions of the parcel?

Tips and tricks

Tips and tricks

Express shipping
There are times when fast delivery is essential. Opt for our Express service - domestic and international.

Packing tips & shipping materials
Packing goods in a parcel isn’t rocket science, but there are a few things to keep in mind to make sure that shipping your parcel runs smoothly.

Girth and Volumetric Weight Calculator

Normal Girth Calculator
Parcelshop Calculator

To calculate the combined dimensions and volumetric weight of your parcel please complete the following three fields:

Height
Width
Length

The combined dimensions of your parcel are:

cm

The volumetric weigth of your parcel:

KG

NOTE: This is a computed value which was not measured with calibrated scales - please see the note in the first paragraph.

Request prices

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  • Pickup Paketshop - Allgemeines und Service
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Either the opening hours of the parcel shop don\'t correspond to the information in the Pickup parcelshop Finder, or the parcel shop doesn\'t adhere to the stated opening hours.

How do I report a complaint?

If I wish to send a parcel from a Pickup parcelshop, what dimensions are accepted?

What does Pickup refer to?

What exclusions are there at the Pickup parcelshop?

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  • Unternehmen - Karriere
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At what locations does DPD offer occupational training?

How do I apply for a job with DPD?

I haven't found a suitable post, can I send an unsolicited application?

What documents should I send with my application?

Who can I contact if I have a question about an application/advertised vacancy?