For consignees, the purchasing process doesn’t end until they happily hold the parcel in their hands. This is why we do everything to make deliveries as uncomplicated and as transparent as possible. With our Tracking function and flexible redirection options, we provide consignees with full control over their parcel shipping.

Find parcel shop

Find a nearby Pickup parcelshop.

Find parcel shop

Find a nearby Pickup parcelshop.

No more waiting for parcels - thanks to Predict

With our delivery notification and Tracking, you no longer need to waste time waiting for parcels. On the day of delivery, we inform you down to the last hour exactly when your parcel will arrive!

What makes our service so special:

  1. You have complete control over your parcel information. You can be sure of the success of the first delivery attempt. With the Predict message, you are informed about the exact time of delivery.

  2. Live tracking - you can track your parcel live on the day of delivery, the map is updated every minute.

  3. Will you not be at home at the time of delivery? Redirect the parcel to one of more than 650 Pickup points, in DPD Pickup Station - parcel locker across Slovenia, specify your safe place where the courier can leave the parcel or specify another address or date for delivery.

You can change the day or place of the delivery with one click.

Change the address

Specify another, alternative address and redirect your parcel there.

All you have to do is:

- in the myDPD application, select "Change address" from the redirection options,
- enter a new address in the field (maybe work address?)
- we will deliver the parcel to the address you specify.

Next day delivery

Are you not at home on the day of delivery, but you are home the next day? Postpone delivery to the next (or any other) day.

All you have to do is:

- in the myDPD application, select "Change day" from the diversion options,
- click on the desired delivery day in the calendar
- we will deliver the parcel to you on the day you specify.

Delivery to the Pickup point

Redirect your parcel to your nearest Pickup point and pick it up when it suits you best.

All you have to do is:

- in the myDPD application, select "Specify Pickup point" from the diversion options,
- find your nearest Pickup point and designate it for delivery
- we will deliver the parcel to you there.

As a registered user, you can set delivery preferences in the myDPD application and mark a specific Pickup point as a favorite delivery point. We will then always deliver all future parcels to you at this point without having to re-mark the delivery redirect every time.

Delivery to safe place

As a delivery option, you can also choose delivery to a safe place and we will leave your parcel in a certain place of your choice (e.g. in the garage, on the terrace, under the letterbox...).

All you have to do is:

- in the myDPD application, select "Delivery to a safe place" from the diversion options,
- determine a safe place of your choice (e.g. terrace, garage, under the letterbox...)
- we will leave the parcel at a designated place

Do you need to pick up or send a parcel and you don´t want to be limited by the courier´s arrival?

Pickup point

Do you want to pick up a parcel but don't want to depend on the arrival of the courier? Take advantage of Pickup points and pick up the parcel when it suits you best.

- In our Predict message, you will receive a notification on the day of delivery with the possibility of changing the delivery of the parcel.
- Redirect the parcel to your nearest Pickup point.
- When the parcel is delivered, you will receive an SMS message with information on when you can pick it up.
- The parcel can be picked up within 7 working days.

DPD Pickup Station - parcel lockers are available 24/7.

The network of self-service DPD Pickup Stations - parcel lockers enables recipients to pick up parcels easily and conveniently, wherever and whenever it suits them best! Direct your parcel to any parcel locker in Slovenia and pick it up 24 hours a day, 7 days a week.

DPD Pickup Station - parcel lockers are available 24/7.

The network of self-service DPD Pickup Stations - parcel lockers enables recipients to pick up parcels easily and conveniently, wherever and whenever it suits them best! Direct your parcel to any parcel locker in Slovenia and pick it up 24 hours a day, 7 days a week.

We guarantee that your DPD delivery experience will be easier than ever before!

Payment via the secure online system WSPay

The trend of online shopping is on the rise and it is expected that this trend will continue in the future.

One of the most sought-after DPD services is Cash On Delivery - C.O.D. or payment on delivery.

In order to provide the end recipients of parcels with a unique user experience, in addition to the option of cash payment upon delivery, we also offer a special benefit for this type of service - online payment through a secure online credit card authorization system in real time, WSPay.

Recipients of parcels can pay online, receiving a payment link on the day of delivery in an SMS or e-mail message. Payment is possible until the arrival of the courier. With online payment with Mastercard®, Maestro®, Visa®, BA and VALÚ smart wallet, we make picking up parcels easier!

This will greatly improve online shopping for end customers.

For more information, you can contact us at: [email protected] or at +386 (0)1 513 23 00.

Payment via the secure online system WSPay

The trend of online shopping is on the rise and it is expected that this trend will continue in the future.

One of the most sought-after DPD services is Cash On Delivery - C.O.D. or payment on delivery.

In order to provide the end recipients of parcels with a unique user experience, in addition to the option of cash payment upon delivery, we also offer a special benefit for this type of service - online payment through a secure online credit card authorization system in real time, WSPay.

Recipients of parcels can pay online, receiving a payment link on the day of delivery in an SMS or e-mail message. Payment is possible until the arrival of the courier. With online payment with Mastercard®, Maestro®, Visa®, BA and VALÚ smart wallet, we make picking up parcels easier!

This will greatly improve online shopping for end customers.

For more information, you can contact us at: [email protected] or at +386 (0)1 513 23 00.

Contactless delivery and collection of the package with a PIN code

Contactless delivery and collection of the package with a PIN code

At DPD, due to additional measures to prevent the transmission of infection with the new virus (COVID-19), we have introduced an innovative, completely contactless way of receiving shipments.

With this service, the courier will deliver the parcel to you by entering a one-time PIN code. Each PIN code is created separately for each shipment and is sent to the recipient by e-mail on the day the parcel is delivered.

Picking up a parcel with a PIN code is contactless, easy and secure. Due to contactless business, your written confirmation will not be requested when handing over parcel until further notice. In the event that you accidentally delete or lose the PIN code, due to extraordinary measures, the courier will record the fact that the parcel has been successfully delivered to you.

Contactless delivery and collection of a parcel with a PIN code are in accordance with point 6.8. General terms and conditions for shipping DPD CLASSIC parcels.

Our returns service

Sometimes things don’t fit.  All the shops and companies that ship parcels with us can offer you an uncomplicated returns service. Our returns options make it easy to send back parcels.

Our returns service

Sometimes things don’t fit.  All the shops and companies that ship parcels with us can offer you an uncomplicated returns service. Our returns options make it easy to send back parcels.

Why DPD? Because our parcels are well received. Also from the environment.

DrivingChange™

We believe in being a responsible partner to the people, businesses and communities we work closely with. DrivingChange™ is our commitment to Corporate Social Responsibility.

Change of delivery

Not at home? No problem. Change the day and place of delivery at the click of a mouse.

Safety

Your parcel is in safe hands with us and is well insured. Includes insurance of 520 € per parcel