Recently, DPD has noticed a large increase in various types of online scams through various online shopping portals, mainly on advertising pages and/or through phone calls and phone chat rooms (for example, WhatsApp).

In some cases, DPD is referred to as a delivery service that sends money and/or goods.

Below is a list of cases that have been brought to our attention. Please pay attention to similar cases and do not provide your personal and/or bank details to anyone you are not completely sure of.

Please note:

DPD does not assume responsibility for damage caused by unauthorized use of our name or brand. This applies in particular to payment requests made with fraudulent intent.

If you are in doubt as to whether the message really comes from DPD Slovenia and whether you can trust it, you can contact the DPD at the email address [email protected] or the phone number +386(0)1 513 23 00.

Your parcels are in the right hands

Shipping service with DPD Slovenia is not only fast, reliable and professional, but thanks to the AEO certificate conformation also very safe. We take your parcels with a maximum level of responsibility, because our processes offer security for all – our clients, our employees and our international network.

DPD Slovenia received the AEO certificate - a status of safe and reliable international business partner

In March 2013 DPD Slovenia made a step forward and became a more competitive company in the field of logistics. We received the AEO certificate - the certificate gave us a status of authorized economic operator for customs simplification / protection and security. Our company needed to meet certain conditions that are necessary to get this status. These conditions are precisely examined and conferred by Customs Administration of the Republic of Slovenia. The AEO certificate is valid in the EU Member States and shows DPD’s credibility.

This certificate will reduce logistic delays and administrative costs. Because of the reduced surveillance packages, transported by DPD, can now go through customs more quickly and efficiently.  In the case of revision DPD packages have priority over other packages and that results in lower costs and higher time efficiency, which is definitely one of the advantages for our customers.

Your parcels are in the right hands

AEO_final-cs AEO_final-cs

Shipping service with DPD Slovenia is not only fast, reliable and professional, but thanks to the AEO certificate conformation also very safe. We take your parcels with a maximum level of responsibility, because our processes offer security for all – our clients, our employees and our international network.

DPD Slovenia received the AEO certificate - a status of safe and reliable international business partner

In March 2013 DPD Slovenia made a step forward and became a more competitive company in the field of logistics. We received the AEO certificate - the certificate gave us a status of authorized economic operator for customs simplification / protection and security. Our company needed to meet certain conditions that are necessary to get this status. These conditions are precisely examined and conferred by Customs Administration of the Republic of Slovenia. The AEO certificate is valid in the EU Member States and shows DPD’s credibility.

This certificate will reduce logistic delays and administrative costs. Because of the reduced surveillance packages, transported by DPD, can now go through customs more quickly and efficiently.  In the case of revision DPD packages have priority over other packages and that results in lower costs and higher time efficiency, which is definitely one of the advantages for our customers.

FALSE NOTIFICATIONS ABOUT FAILED PACKAGE DELIVERY ON BEHALF OF DPD SLOVENIA

Over the past few days, we have received several alerts regarding an attempted SMS scam on behalf of DPD. Fraudsters in these types of scams target the multitude and inattention of the recipients of false messages.

They send a large number of fake messages and assume that quite a few recipients of these notifications are shopping online, and some of them are actually expecting a package.

The scam is carried out in such a way that the individual receives a notification of failed delivery via SMS message and a link to a fake website, where the individual is required to pay EUR 1.6 for retrying the delivery.

SCAMS THROUGH THE WhatsApp APPLICATION

Fraudsters contact a person who sells something online and buy the goods, claiming that the parcel will be picked up by DPD. Communication between the fraudster and the customer is mostly done via the WhatsApp application.

The fraud is carried out in such a way that the customer is supposed to be contacted by the courier to pick up his parcel after receiving the payment. The customer should enter the card number and CVV code.

Fraudsters send customers the following links: https://dpd.track15687.online/94166261132, https://dpd.order11177.online/63948998872, https://dpd.3ds-paymer.cfd/92141233737.

FALSE NOTICES ABOUT INSURANCE AND PACKAGE DELIVERY ON BEHALF OF DPD SLOVENIA

DPD appears as a delivery service that asks customers to pay €100 as insurance for a parcel that does not exist.

Fraudsters contact a person who sells something online and buy the goods, claiming that the parcel will be picked up by DPD. Upon collection, they would deliver money in the amount required by the seller for their goods and additionally return a security deposit of 100 euros, which the seller would pay them before delivery as "insurance". This means that they take 100 euros for a parcel that does not exist.

The link provided in the email redirects us to a website where fraudsters can get the data and money of the victims of fraud. At the same time, there is also the risk of additional misuse of payment cards if the victim actually enters the data.

The text in the message is in Slovenian or English, which indicates that it is probably also foreign fraudsters.