We give each parcel its own parcel number. On the basis of this number you can track the progress of your parcel in parcel tracking and if necessary arrange for delivery on a different day or to a different location.
In order to track / redirect a parcel, use the 14-digit parcel number provided by the sender when sending the parcel. If you want to divert your parcel to another place or change the day of delivery, enter your parcel number in Follow My Parcel. After that, you can choose when and where you want DPD to deliver your parcel. When forwarding a parcel to another address, the delivery time is extended by one or two working days.