Check on the shipping status of your parcel.

We give each parcel its own parcel number. On the basis of this number you can track the progress of your parcel in parcel tracking and if necessary arrange for delivery on a different day or to a different location.

If your parcel is at the delivery centre you can arrange for a new delivery in Follow My Parcel portal. You simply enter the parcel number and the location and date for the delivery.

In order to track / redirect a parcel, use the 14-digit parcel number provided by the sender when sending the parcel. If you want to divert your parcel to another place or change the day of delivery, enter your parcel number in Follow My Parcel. After that, you can choose when and where you want DPD to deliver your parcel. When forwarding a parcel to another address, the delivery time is extended by one or two working days.

Domestic parcels are expected to be delivered within two working days of the order being collected from the sender. In the case of international parcels, the delivery time depends on the country of destination. You will find all the information about your parcel through the parcel tracking. For business customers, the delivery times for international parcels are displayed in our Delivery-time calculator.

As the consignee, you decide when or where we deliver the parcel. You can choose from four redirection options in order to have your parcel delivered the way it suits you best. You normally receive an email with the parcel number. If we have not located you at home, you will also find the parcel number on the parcel notification card which we leave in your letterbox. In the parcel tracking function, four redirection options are available to you, e.g. you can choose a safe place for delivery, redirect your parcel to a Pickup parcelshop of your choice or change the day or address of delivery. Not all redirections are available for all types of parcels (for example, redirection to a Pickup parcelshop is not possible if the parcel requires identification of the recipient upon delivery - i.e. ID check service).