We want to provide you excellent shopping experience when buying online.
Cash on Delivery (COD) - if you decide to settle your order with cash on delivery, you can choose to pay in cash or pay with a payment card. In case you choose cash, please prepare the exact amount. You can pay by card via the secure online system WSPay - you will receive a link on the day of delivery, and payment is possible with payment cards and the VALU smart wallet, until the courier arrives.
Identity verification - do not be surprised if the courier asks you to show your ID. We take care of your parcels, so we want to be 100 % sure that the parcel will reach the right person.
Delivery address - we usually deliver parcels during business hours. Therefore, we recommend that you indicate the delivery address at which we can find you during business hours.
Telephone number - please always provide your phone number. This way we will be able to inform you when the goods will be delivered.
Whether it's Facebook, Instagram, LinkedIn or YouTube, we also give you direct access to DPD, the latest news and new services on social networks. Your feedback is highly valued and always used to improve our services, so we welcome every post and every comment, be it criticism or praise. At the same time, it is important to us to protect our followers, customers and employees, so we reserve the right to delete any posts with the following content:
insulting, abusive, indecent or xenophobic content
advertising for third-party products and spam messages
promotion of political protest
private data such as addresses, telephone numbers or the names of third parties
internal, unpublished company information and deliberate false information about DPD, its personnel or customers
illegal content
Even though we value every one of our fans, we reserve the right to block any user who repeatedly infringes the netiquette rules.
Whether it's Facebook, Instagram, LinkedIn or YouTube, we also give you direct access to DPD, the latest news and new services on social networks. Your feedback is highly valued and always used to improve our services, so we welcome every post and every comment, be it criticism or praise. At the same time, it is important to us to protect our followers, customers and employees, so we reserve the right to delete any posts with the following content:
insulting, abusive, indecent or xenophobic content
advertising for third-party products and spam messages
promotion of political protest
private data such as addresses, telephone numbers or the names of third parties
internal, unpublished company information and deliberate false information about DPD, its personnel or customers
illegal content
Even though we value every one of our fans, we reserve the right to block any user who repeatedly infringes the netiquette rules.
