Here you can find all current information related to COVID-19:

PARCEL REDIRECTION TO INA POSSIBLE AGAIN

Published: 11/5/2020

Dear users of DPD services,

INA GROUP has successfully solved all the difficulties in the operation of certain information systems caused by a cyber attack.

Also, in cooperation with our partners, we have taken all recommended security measures related to preventing the spread of COVID-19 during the delivery and collection of parcels at INA gas stations.

Therefore, we would like to inform you that it is again possible to redirect parcels to INA.

Your DPD

DELIVERY AND COLLECTION OF PARCELS IN UDBINA POSSIBLE AGAIN

Published: 5/5/2020

Dear users of DPD services,

We would like to inform you that the situation related to the spread of corona virus in Udbina has stabilised and it is again possible to deliver and collect parcels in Udbina (postal code 53234).

Your DPD

DELIVERY CROATIA

Published: 30/4/2020

Dear users of DPD services,

in order to prevent the risk of COVID-19 spreading to a minimum, a number of stores were closed, resulting in an increase in online commerce and consequently larger parcel volumes than are usual for this time of year.

Abundant volumes of parcels directly affect the operational and logistics processes, which can ultimately lead to delays in the delivery of parcels.

The standard delivery time is 24 hours. That is why we do everything in our power to ensure that the parcels are delivered as soon as possible. However, in accordance with the new situation, and in order to ensure the safety of you, your suppliers, our employees and partners and to reduce the possibility of spreading corona virus to a minimum, we also take all measures to ensure that all packages that go through pass the recommended security measures. For that reason, it is possible that the delivery time will be a bit longer.

Due to the recommended health measures, the customer service works in slightly different conditions than usual, but it is still available for all your inquiries, so we kindly ask you to be patient if you do not receive an answer within 24 hours. We are aware that some of you have been waiting a long time for an answer and receive our apologies this way. We respond to all inquiries in the order of receipt and assure you that all will be resolved.

Thanks in advance for your patience and understanding!

Your DPD

DELIVERY AND COLLECTION OF PARCELS ON THE ISLAND OF MURTER POSSIBLE AGAIN

Published: 23/4/2020

Dear users of DPD services,

We would like to inform you that the situation related to the spread of corona virus on the island of Murter has stabilised and it is again possible to deliver and collect packages in Murter and Betina (postal code 22243).

Your DPD

ESTIMATED DELIVERY TIME

Published: 20/4/2020

Dear users of DPD services,

In accordance with the new situation, and in order to ensure the safety of you, your suppliers and our employees and partners and to reduce the possibility of spreading corona virus to a minimum, DPD Croatia takes all measures to ensure that all parcels that go to delivery pass the recommended security measures.

For this reason, the estimated delivery time of the parcels is 1-3 working days.

Thanks for your understanding!

Your DPD