Frequently Asked Questions

Frequently Asked Questions

Brexit - Recipients

Brexit - Recipients

How can I pay for a parcel from the United Kingdom?

You will receive an email or a text message from DPD NL containing a link to the payment platform where you can pay your customs charges by, for example, Ideal or by credit card.

Please note; DPD will communicate a 14-digit parcel number in this payment request. Enter the parcel number first in the Track & Trace and fill in your postcode in the recipient information to verify that this is a genuine parcel. That way you can be certain that the payment request comes from DPD NL.



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