Frequently Asked Questions
DPD & Privacy
DPD & Privacy
What are the maximum parcel measurements?
There are two ways to send parcels with DPD. Each way has is own agreements. You wil find them below. [...]
How do I get in contact with DPD?
At dpd.nl/contact, you will find an overview of how to contact DPD, including a telephone number and [...]
Where can I find the nearest DPD depot?
DPD has 12 depots in the Netherlands where parcels are processed.Parcel points, lockers, business poi [...]
What is Predict?
Predict are notifications sent by DPD. This service is free and available in all European countries w [...]
I have a question about Vinted-parcels? Can you help me?
If you want to send or receive a parcel from Vinted, you can find all the questions and answers you n [...]
What is phishing and how can you prevent it?
Phishing is when cybercriminals try to obtain your login details and personal information.Like many c [...]
Does DPD work with Track and Trace?
Yes, DPD has a Track & Track tool in place. You can trace your parcel on our website us [...]
Do you want to report a fraude?
For questions about fraud and Phishing, please contact the Dutch National Fraud Help Desk (telephone [...]
Is the person collecting my parcels really from DPD or is this fraud?
DPD prefers to have your parcels collected by a regular driver. However, it may be that someone else [...]
In what way can I report a complaint?
We are sorry to hear that you have a complaint about our service. We take your complaint seriously an [...]
