Frequently Asked Questions
Frequently Asked Questions
DPD & Privacy
DPD & Privacy
How do I get in contact with DPD?
At dpd.nl/contact, you will find an overview of how to contact DPD, including a telephone number and [...]
Where can I find the nearest DPD depot?
DPD has 11 depots in the Netherlands and more than 1200 Hubs in Europe. You will find all details of [...]
Does DPD work with Track and Trace?
Yes, DPD has a Track & Track tool in place. You can trace your parcel on our website us [...]
What storage period applies to your personal data?
DPD stores the personal data needed to deliver the parcels no longer than two years. After this perio [...]
Do you want to report a fraude?
For questions about fraud and Phishing, please contact the Dutch National Fraud Help Desk (telephone [...]
To whom provides DPD personal data?
Natuurlijk! Hier is de Engelse vertaling:We use the personal data we receive only for the purpose for [...]
How do you recognize a Phishing e-mail?
Could you answer the question below with a No? Then it will probably be a Phishing email: Does [...]
How does DPD secure your personal data?
DPD always takes appropriate technical and organizational measures to ensure the security level. We a [...]
What is phishing and how can you prevent it?
Phishing is when cybercriminals try to obtain your login details and personal information.Like many c [...]
Why is DPD processing personal data?
DPD processes your personal data pursuant to the agreement with our principals. But processing also t [...]
