Frequently Asked Questions
Frequently Asked Questions
DPD & Privacy
DPD & Privacy
What are the maximum parcel measurements?
There are two ways to send parcels with DPD. Each way has is own agreements. You wil find them below. [...]
How do I get in contact with DPD?
At dpd.nl/contact, you will find an overview of how to contact DPD, including a telephone number and [...]
What is Predict?
Predict are notifications sent by DPD. This service is free and available in all European countries w [...]
With what requirements do parcels need to comply?
Please measure your parcel carefully, as DPD has different standard dimensions/sizes for home deliver [...]
Where can I find the nearest DPD depot?
DPD has 12 depots in the Netherlands where parcels are processed.Parcel points, lockers, business poi [...]
Does DPD work with Track and Trace?
Yes, DPD has a Track & Track tool in place. You can trace your parcel on our website us [...]
What storage period applies to your personal data?
DPD stores the personal data needed to deliver the parcels no longer than two years. After this perio [...]
Do you want to report a fraude?
For questions about fraud and Phishing, please contact the Dutch National Fraud Help Desk (telephone [...]
To whom provides DPD personal data?
Natuurlijk! Hier is de Engelse vertaling:We use the personal data we receive only for the purpose for [...]
How do you recognize a Phishing e-mail?
Could you answer the question below with a No? Then it will probably be a Phishing email: Does [...]
