We are sorry to hear that you have a complaint about our service. We take your complaint seriously and ask you to provide as much information as possible so that we can improve our service.

You can submit a complaint using the forms available at dpd.nl/contact.

1. Choose Contact form (for recipients of a parcel)
2. Tick the ‘complaint’ box on the form
3. Submit the form

We do our best to contact you as soon as possible.