Frequently Asked Questions

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Frequently Asked Questions

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What should I do if I want to return the parcel from the United Kingdom?

The basic principle is that regular returns are not possible, because the parcel would then have to be imported into the United Kingdom. In that situation, all of the customs requirements would have to be complied with. However, it is possible that the company you ordered your product from has created options that do make returns possible. Please contact the consignor if you would like more information about this.


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