Frequently Asked Questions

Frequently Asked Questions

Shipping via DPD contract

Shipping via DPD contract

What if I don't know the weight and dimensions of the parcel?

There is a chance that you will receive a surcharge on this parcel. A precise calculation of the transport costs can only be made if all the necessary shipping details for your parcel are available. Weighing and measuring is the only way to avoid unnecessary surcharges for parcels.

DPD reserves the right to apply a surcharge if the consignor's parcel data diverges from the measurements which are taken at the depot. 


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