20. October 2020 | Innovations

Contactless delivery and receiving parcels with a PIN code

Due to additional measures to prevent the transmission of the new virus (COVID-19), DPD has introduced an innovative, completely contactless way of receiving shipments. With this service, the courier will deliver the parcel by entering a one-time PIN code.

Each PIN code is created separately for each shipment and will be sent to the recipient by e-mail or Viber /SMS message on the day of parcel delivery.

Due to contactless operations, receivers written confirmation will not be required during parcel delivery until further notice. If parcel receiver is not able to pick up the parcel, the person they authorize and provide with a PIN code can receive the parcel for them. parcel receivers delete or lose the PIN code by mistake, due to extraordinary measures, the courier will note the fact that the parcel was successfully delivered.

Contactless delivery and receiving parcels with a PIN code are in accordance with point 6.8. General Terms and Conditions for shipping DPD CLASSIC.




Snježana Stanić

Marketing & PR manager

About DPDgroup

DPD in Slovenia is part of DPDgroup (GeoPost), second largest international parcel distribution network in Europe. DPD, Chronopost, SEUR and BRT are the delivery experts coming together as DPDgroup. Group has 75.000 members, and a strong international network enables us to efficiently exchange experiences and knowledge. DPDgroup combines innovative technologies and local experience to deliver the most convenient and efficient delivery solutions to both senders and recipients. DPDgroup delivers more than 5.3 million parcels a day in more than 230 countries. Sending and receiving parcels is extremely easy, wherever our customers are.