Predict and Follow My Parcel (FMP)
Predict - Quality time instead of time spent waiting!
Predict & Follow My Parcel are an industry-changing innovation from DPD, which will give your customers unparalleled levels of information and peace of mind.
In relation to the increase in the number of online shops, our company’s increase in the B2C segment by 45 % should not be considered a surprise. It is thus perfectly understandable that we strive to fulfill the needs of our end customers or consignees and we adapt our services to them. This is why we are developing services which make it easier for natural persons to send and receive packages. For a while we have been offering the possibility of notifying customers regarding package delivery with a text and/or email which has proven to be a good decision.
If the consignee decides for one of the alternative delivery options, due to processing of the data in the system, delivery is possible the next working day at earliest.
On the day of delivery itself we inform consignees to the very hour when their parcel will arrive and thanks to Predict and 1-hour time frame DPD is making sure that the recipient doesn't wait for the parcel delivery or forgets it!
Ensuring our customers are satisfied is the freedom to which we aspire.
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