Frequently Asked Questions

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Frequently Asked Questions

Shipping via DPD contract

Shipping via DPD contract

Why does my customer need to identify himself for a parcel delivered by DPD?

Because of the Alcohol Act which came into force on 1 July 2021, it is compulsory to check the age of customers when purchasing alcohol in the Netherlands, throughout the whole process, to make sure that the person ordering and receiving the alcohol is 18 years of age or older. The driver will check this at the time of delivery by being shown a valid ID. 


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