Frequently Asked Questions

Frequently Asked Questions

Shipping via DPD contract

Shipping via DPD contract

Will my customer receive a notification if a Age check is needed?

If you use Predict service, we will send your customer a message with information about the delivery on the evening before delivery and on the morning of delivery. In this message, we mention that an Age check is required for the shipment and that the recipient needs to have a valid ID ready. We therefore advise using Predict service as it prevents questions at the door.



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