Frequently Asked Questions

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Frequently Asked Questions

Shipping via Online Shipping Portal

Shipping via Online Shipping Portal

What happens when the consignee is not present?

If the consignee is not present, the driver will leave a notification in the consignee’s mailbox after the first delivery attempt. The notification explains the consignee’s options for receiving the parcel. 

Did you not receive a 'not at home' note, please check the procedure here.


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