Delivery by DPD
Delivery by DPD
Due to a significantly higher number of parcels in the run-up to Christmas, the delivery time may be extended.
If you want to ensure that Santa Claus will deliver your gifts on time, we recommend that you make your purchases as soon as possible and do not delay them until the last moment.
At DPD, we have adapted our work and operational processes in such a way that the estimated delivery dates are taken into account, which is why we are the right choice for the delivery service.
Did you know that you don't have to wait for the parcel to be delivered to your home?
In order to speed up the delivery process, parcel recipients can use the myDPD application to choose between several alternative delivery options:
- to DPD Pickup points (more than 650 locations in Slovenia)
- in DPD Pickup Station – parcel lockers (290 locations in Slovenia)
- in the DPD City depot on Gosposvetska cesta 1 in Ljubljana,
- you can also choose personal pickup at 8 depots across Slovenia or redirect the parcel to a safe place (garage, terrace, etc.).
Did you know that you don't have to wait for the parcel to be delivered to your home?
In order to speed up the delivery process, parcel recipients can use the myDPD application to choose between several alternative delivery options:
- to DPD Pickup points (more than 650 locations in Slovenia)
- in DPD Pickup Station – parcel lockers (290 locations in Slovenia)
- in the DPD City depot on Gosposvetska cesta 1 in Ljubljana,
- you can also choose personal pickup at 8 depots across Slovenia or redirect the parcel to a safe place (garage, terrace, etc.).
How to properly pack a parcel?
How to properly pack a parcel?
In order for your parcels to arrive safely at their destination, we kindly ask you to ensure that the goods are properly packaged so that the contents of the parcel are not damaged during transport. You can find more tips on proper packing at the link: Packing tips
In addition, we ask you to pay attention to the correctly completed information about the recipient of the parcel (name and surname, address, contact email address and telephone number). Also, stick the parcel label correctly, by removing all the old parcel labels beforehand, and sticking the new one on top of the parcel, in a visible place.
Send a parcel and save
To spoil you a little this holiday season, we have prepared a special offer for you for a 20% discount on sending parcels through DPD4u.si.
Send the parcel through our DPD4u.si application and use the promo code XMAS20. The discount will be automatically calculated at the end of the process.
The discount is valid until the end of 2022.
Send a parcel and save
To spoil you a little this holiday season, we have prepared a special offer for you for a 20% discount on sending parcels through DPD4u.si.
Send the parcel through our DPD4u.si application and use the promo code XMAS20. The discount will be automatically calculated at the end of the process.
The discount is valid until the end of 2022.
Delivery options
Delivery options
Due to the increased amount of parcels in the system, we kindly ask for your understanding and patience.
At DPD, we will all do our best to ensure that parcels are delivered on time. In addition to home delivery, alternative delivery options are also available, which will speed up parcel delivery even more. The recipient of the parcel can transfer it to DPD Pickup points (more than 650 locations in Slovenia), to DPD Pickup Station - parcel lockers (290 locations in Slovenia), to DPD City depot on Gosposvetska cesta 1 in Ljubljana, or they can also choose a personal pickup at 8 depots around Slovenia or the parcel is redirected to a safe place (garage, terrace, etc.).
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By prior arrangement or with mandatory announcement (no later than Friday by 4 p.m.), parcels can be delivered to our HUB in Ljubljana also on Saturday between 11 a.m. and 12 p.m. and on Sunday between 11 p.m. and 11:30 p.m. Parcels submitted on Saturday and Sunday are expected to be delivered on Monday.
Important information
We have adapted our work and operational processes in such a way that the estimated delivery dates are taken into account:
- we strengthened the delivery network with additional tours and couriers throughout Slovenia,
- we introduced additional vehicles in international traffic,
- we increased the number of people for operational processes.
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we will not be working on Saturday, 24.12.2022 and Saturday, 31.12.2022
- for all parcels that DPD will pick up on 23.12., the first delivery attempt will be made on Tuesday, 27.12., while for all parcels picked up on 30.12. first delivery attempt on Tuesday, January 3, 2023.
Once again, we would like to remind you that the timely announcement of larger quantities of packages than usual is of utmost importance!
Important information
We have adapted our work and operational processes in such a way that the estimated delivery dates are taken into account:
- we strengthened the delivery network with additional tours and couriers throughout Slovenia,
- we introduced additional vehicles in international traffic,
- we increased the number of people for operational processes.
-
we will not be working on Saturday, 24.12.2022 and Saturday, 31.12.2022
- for all parcels that DPD will pick up on 23.12., the first delivery attempt will be made on Tuesday, 27.12., while for all parcels picked up on 30.12. first delivery attempt on Tuesday, January 3, 2023.
Once again, we would like to remind you that the timely announcement of larger quantities of packages than usual is of utmost importance!
How to properly pack a parcel?
How to properly pack a parcel?
In order for your parcels to arrive safely at their destination, we kindly ask you to ensure that the goods are properly packaged so that the contents of the parcel are not damaged during transport. You can find more tips on proper packing at the link: Packing tips
In addition, we ask you to pay attention to the correctly completed information about the recipient of the parcel (name and surname, address, contact email address and telephone number). Also, stick the parcel label correctly, by removing all the old parcel labels beforehand, and sticking the new one on top of the parcel, in a visible place.
Chatbot Inja
Due to the high number of calls to our help desk, we remind you that end recipients can quickly and easily find out where their parcel is with the help of our AI-based chatbot Inja!
Chatbot Inja
Due to the high number of calls to our help desk, we remind you that end recipients can quickly and easily find out where their parcel is with the help of our AI-based chatbot Inja!
