I use DPD's Online Shipping Service, is my package insured against damage and loss?
For every parcel that you send via DPD's Online Shipping Service, a liability compensation applies against damage and loss. The following statutory rates apply as standard:
- for shipping to a domestic address, the compensation is € 3.40 per kilogram (if the parcel weighs 20 kilos, € 68)
- When shipped to a foreign address via SDR (8.33 Special Drawing Rights), the fee if the parcel weighs 20 kilos is approximately € 207 according to the SDR-Euro exchange rate on April 29, 2019.
You can read more about the reimbursements in the General Terms and Conditions.
Extra insurance
It is not possible to insure your parcel with the Online Shipping Service. This is possible if you have a contract with DPD.Did you find this article helpful?