Frequently Asked Questions

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Frequently Asked Questions

Shipping via Online Shipping Portal

Shipping via Online Shipping Portal

I use the Online Shipping Service of DPD? What requirements should have the parcels for shipping?

The maximum parcel measurements are (longest side: 100 cm, Girth: 250 cm, weight: 20 kg). A ParcelLetter may not be larger than 36 (L) x 26 (W) x 3 (H) in cm and a max of 1 kg.

Make sure your parcel shipment meets our requirements:

 

  • The parcel must feature a DPD parcel label.
  • The parcel label is printed on white paper (or use the QR code to print in a DPD Service Point)
  • Attach the parcel label firmly on the parcel but don't use sticky tape over the bar code.
  • Always use sturdy packaging materials. 
  • Parcels must be sealed with tape and may not be torn or leaking. 
  • Make sure the contents of your parcel cannot shift about.

 




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