We have adapted our work and operational processes in such a way that the expected delivery times will be taken into account
We strengthened the delivery network with additional tours and couriers throughout Slovenia
We introduced additional vehicles in international traffic
We have increased the number of people for operational processes
We are working on Saturday, 23.12.2023 / we are not working on Saturday, 30.12.2023
Delivery with DPD
Delivery with DPD
Due to a significantly higher number of parcels in the run-up to Christmas, the delivery time may be extended.
If you want to ensure that Santa Claus will deliver your gifts on time, we recommend that you make your purchases as soon as possible and do not delay them until the last moment.
At DPD, we have adapted our work and operational processes in such a way that the estimated delivery dates are taken into account, which is why we are the right choice for the delivery service.
Did you know that you don't have to wait for the parcel to be delivered to your home?
In order to speed up the delivery process, parcel recipients can use the myDPD application to choose between several alternative delivery options:
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to DPD Pickup points and DPD parcel lockers on more than 830 locations in Slovenia
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in the DPD City depot on Gosposvetska cesta 1 in Ljubljana,
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you can also choose personal pickup at 9 depots across Slovenia or redirect the parcel to a safe place (garage, terrace, etc.).
Did you know that you don't have to wait for the parcel to be delivered to your home?
In order to speed up the delivery process, parcel recipients can use the myDPD application to choose between several alternative delivery options:
-
to DPD Pickup points and DPD parcel lockers on more than 830 locations in Slovenia
-
in the DPD City depot on Gosposvetska cesta 1 in Ljubljana,
-
you can also choose personal pickup at 9 depots across Slovenia or redirect the parcel to a safe place (garage, terrace, etc.).
Redirect the parcel to the DPD parcel locker
Redirect the parcel to the DPD parcel locker
The network of DPD Pickup parcel lockers allows you to pick up parcels easily and quickly, wherever and whenever it suits you best!
Picking up a parcel at the DPD parcel locker is completely easy. Just follow the instructions written on the parcel locker.
DPD parcel lockers are located all over Slovenia and there are already almost 180 of them, and you can collect the parcel within 72 hours after receiving the notification that the parcel has been deposited in the parcel locker. After the deadline for collection, the parcel is returned to the sender.
How to properly pack a parcel?
In order for your parcels to arrive safely at their destination, we kindly ask you to ensure that the goods are properly packaged so that the contents of the parcel are not damaged during transport. You can find more tips on proper packing at the link: Packing tips
In addition, we ask you to pay attention to the correctly completed information about the recipient of the parcel (name and surname, address, contact email address and telephone number). Also, stick the parcel label correctly, by removing all the old parcel labels beforehand, and sticking the new one on top of the parcel, in a visible place.
How to properly pack a parcel?
In order for your parcels to arrive safely at their destination, we kindly ask you to ensure that the goods are properly packaged so that the contents of the parcel are not damaged during transport. You can find more tips on proper packing at the link: Packing tips
In addition, we ask you to pay attention to the correctly completed information about the recipient of the parcel (name and surname, address, contact email address and telephone number). Also, stick the parcel label correctly, by removing all the old parcel labels beforehand, and sticking the new one on top of the parcel, in a visible place.
myDPD app
myDPD app
With the help of our myDPD app, you have full control over your parcel. Follow the delivery live, redirect the parcel to another address or to one of more than 830 Pickup locations throughout Slovenia. You can also choose delivery to a safe place (garage, terrace, shed,...) or another delivery date.
The new updated app offers a better user experience. Tailor your delivery to you and your needs.
Chatbot Inja
Due to the large number of calls to our call center, we would like to remind you that our virtual assistant chatbot Inja, which is based on artificial intelligence, is also available 24/7 to answer your questions quickly and easily.
Chatbot Inja
Due to the large number of calls to our call center, we would like to remind you that our virtual assistant chatbot Inja, which is based on artificial intelligence, is also available 24/7 to answer your questions quickly and easily.
Send a parcel and save
Send a parcel and save
To spoil you a little this holiday season, we have prepared a special offer for you for a 20 % discount on sending parcels through DPD4u.si.
Send the parcel through our DPD4u.si application and use the promo code XMAS20. The discount will be automatically calculated at the end of the process.
The discount is valid until the end of 2023.
Delivery options
Delivery options
Due to the increased amount of parcels in the system, we kindly ask for your understanding and patience.
At DPD, we will all do our best to ensure that parcels are delivered on time. In addition to home delivery, alternative delivery options are also available, which will speed up parcel delivery even more. The recipient of the parcel can transfer it to DPD Pickup points and DPD parcel lockers (more than 830 locations in Slovenia), to DPD City depot on Gosposvetska cesta 1 in Ljubljana, or they can also choose a personal pickup at 9 depots around Slovenia or the parcel is redirected to a safe place (garage, terrace, etc.).
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By prior arrangement or with mandatory announcement (no later than Friday by 4 p.m.), parcels can be delivered to our HUB in Ljubljana also on Saturday between 11 a.m. and 12 p.m. and on Sunday between 11 p.m. and 11:30 p.m. Parcels submitted on Saturday and Sunday are expected to be delivered on Monday.
How to properly pack a parcel?
In order for your parcels to arrive safely at their destination, we kindly ask you to ensure that the goods are properly packaged so that the contents of the parcel are not damaged during transport. You can find more tips on proper packing at the link: Packing tips
In addition, we ask you to pay attention to the correctly completed information about the recipient of the parcel (name and surname, address, contact email address and telephone number). Also, stick the parcel label correctly, by removing all the old parcel labels beforehand, and sticking the new one on top of the parcel, in a visible place.
How to properly pack a parcel?
In order for your parcels to arrive safely at their destination, we kindly ask you to ensure that the goods are properly packaged so that the contents of the parcel are not damaged during transport. You can find more tips on proper packing at the link: Packing tips
In addition, we ask you to pay attention to the correctly completed information about the recipient of the parcel (name and surname, address, contact email address and telephone number). Also, stick the parcel label correctly, by removing all the old parcel labels beforehand, and sticking the new one on top of the parcel, in a visible place.
myDPD Business
myDPD Business
Our premium portal myDPD Business is available to our business customers, offering you complete control over all parcels sent. You can make parcel redirections yourself or change the delivery information at your customer's request, without you or your customer having to wait for a free agent in our customer service center.
If you do not yet have the myDPD Business portal and would like to have one, you can contact your sales representative who will be happy to help you.
