The driver is not moving in the live tracking. Why?
The van icon in DPD live tracking shows the vehicle, not the driver. The shown delivery time window matters regarding the delivery, even if the van is stationary.
If the vehicle has not moved for several hours, please contact us.
Our Customer Service team will be happy to help you.
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Describe your request in the contact form. We will get back to you as soon as possible by e-mail.
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Or give us a call on +49 6021 150 415.
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