We invite you to obtain information about our terms and conditions for the shipping of parcels and mail. Here you will also find the terms of transport for specific products, our terms of use relating to selected applications, together with our deposit conditions for consignee and consignor.
The DPD CLASSIC GTC basically apply to all parcel shipments, with the exception of cross-border commercial shipping of Classic parcels to European countries, which are subject to the CLASSIC EUROPE AND CLASSIC SHOP GTC. In addition to the DPD CLASSIC GTC there are supplementary terms of transport for specific products/services.
The CLASSIC EUROPE AND CLASSIC SHOP GTC apply exclusively to cross-border commercial shipping of CLASSIC parcels to countries within Europe. In addition to the CLASSIC EUROPE AND CLASSIC SHOP GTC there are supplementary terms of transport for specific products/services.
The DPD Mail GTC apply to the domestic and international shipping of letters and mail-type shipments. Here you can find out more about postal shipments with DPD.
The DPD PARCELLetter GTC apply to the domestic shipping of letters and mail-type shipments. Here you can find out more about the DPD PARCELLetter service.
The Terms of Use govern the use of our IT services, such as access to our internet platforms, the providing of information about our products and services, the connection to our DPD systems and much more. Depending on which IT services you use, the Terms of Use listed below apply.
Deposit Conditions for Consignee Deposit Authorization
With a Deposit Authorization (Deposit-Okay) you will receive your parcels even when you are not at home or if you prefer a delivery without personal contact. The Deposit Conditions apply to every deposit requested by you.
You as a consignor can also request an Authorisation to deposit under certain conditions and after consultation with your parcel recipients. For more details, please refer to the Consignor Authorization to deposit.
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