How can we help you?

Here you will find useful information and helpful tools relating to parcel shipping.  We’ve put together all the relevant information on domestic and international shipping. We also offer multimedia operating instructions for our products and services, and an overview of all available interfaces to the various shop and shipping systems.

What does 'girth' (combined circumference plus longest side) mean?

How heavy can my parcel be?

What happens if I don't know the weight and dimensions of the parcel?

What can I use as packaging material, and what is the best way to pack a parcel?

What is the volumetric weight? And how do I calculate it?

Tips and tricks

Tips and tricks

The DPD App
Installing and using our app is as simple as this – with explanatory videos.

Express shipping
There are times when fast delivery is essential. Opt for our Express service - domestic and international.

Packing tips & shipping materials
Packing goods in a parcel isn’t rocket science, but there are a few things to keep in mind to make sure that shipping your parcel runs smoothly.

Parcel box
Sending, receiving and returning parcels: this is how the parcel box works with DPD.

Girth and Volumetric Weight Calculator

Normal Girth Calculator

Parcelshop Calculator

To calculate the combined dimensions and volumetric weight of your parcel please complete the following three fields:

Height
Width
Length

The combined dimensions of your parcel are:

cm

The volumetric weigth of your parcel:

KG

NOTE: This is a computed value which was not measured with calibrated scales - please see the note in the first paragraph.

Outstanding parcel shipping

As a leading parcel service provider we are constantly developing innovative products and services for our shippers and consignees.

Request prices

Where is my parcel?

Why is my parcel at the delivery centre? What can I do?

What number do I use to track/redirect my parcel?

When will my parcel be delivered?

How can I change the place or day of delivery?

Tips and tricks

Tips and tricks

The DPD App
Installing and using our app is as simple as this.

Alexa, Siri and the Google Assistant
How to manage your DPD parcel deliveries simply and intuitively with voice commands.

Packing tips & shipping materials
Packing goods in a parcel isn’t rocket science. In spite of this, there are a few things to keep in mind to make sure that shipping your parcel runs smoothly.

Parcel box
Sending, receiving and returning parcels: this is how the parcel box works with DPD.

Outstanding parcel shipping

As a leading parcel service provider we are constantly developing innovative products and services for our shippers and consignees.

What does Pickup refer to?

Where is the nearest Pickup parcelshop to me?

Why is there no Pickup parcelshop in my area?

What exclusions are there at the Pickup parcelshop?

Where can I find the opening hours of a parcel shop?

Find a parcel shop

Find a nearby Pickup parcelshop.

Find a parcel shop

Find a nearby Pickup parcelshop.

What interfaces does DPD provide?

How does the XML interface have to be structured?

What plugins does DPD provide?

Which DPD shipping solution is best for me?

What materials management systems are supported by DPD?

How do I apply for a job with DPD?

What documents should I send with my application?

I haven't found a suitable post, can I send an unsolicited application?

Who can I contact if I have a question about an application/advertised vacancy?

At what locations does DPD offer occupational training?

Application tips – what is especially important to us

If you follow these tips it will help to make your application to DPD a successful one. We look forward to getting to know you!

Top 5 tips on applying

  1. Use our online application process.

  2. Send us your application documents in PDF format (max. 3 MB).

  3. Your application should contain a letter, CV and copies of your reports/references.

  4. Let us know what attracts you most to the advertised position, and what your qualifications are.

  5. We'd also be interested to learn some personal details about you, e.g. what your hobbies are.

What features must the password have?

Can I recover deleted addresses?

How many addresses are saved in "Last used "?

I forgot my password. How can I change it anyway?

How exactly can I sort the addresses?

Help and FAQs for business customers

We have collectedinformation and instructions for shipping with myDPD for you.

Not found the answer you're looking for? Then simply get in touch with us.