Parcels delivered directly to the consignee can be shipped up to a weight of 31.5 kg. When sending parcels to a Pickup parcelshop, the maximum weight is 20 kg.

You can calculate the size of your parcel by adding together the shortest and the longest side of the parcel. In myDPD and the DPD App you can easily calculate your parcel size by entering your parcel dimensions (length x width x height).

Parcels which are picked up from you can weigh up to 31.5 kg. The maximum weight for parcels which are handed in for shipment at a Pickup parcelshop is 20 kg.

The girth is the maximum permitted parcel size. It is calculated as follows: (height + width) x 2 + length of the parcel in cm. You can calculate this conveniently online in our girth calculator.

The volumetric weight indicates the amount of cargo space a parcel takes up and is calculated for DPD Express parcels, which are transported by airfreight. The volumetric weight is only calculated if it exceeds the actual weight. You can calculate the volumetric weight conveniently in the DPD volumetric weight calculator. Or with the formula: Length (cm) x Width (cm) x Height (cm)/5,000 (cm³/kg).

The maximum weight is 20 kg and the maximum length 100 cm. You'll find our practical parcel size calculator under "Packing tips".

As a consignee, please report your complaint to your shipper, who has all the necessary documents. If you are a business shipper, please report your complaint using the complaint form in myDPD in the 'orders' section. If you do not have access to myDPD,  contact our customer service. Please have the delivery note, the handover receipt and your commercial invoice ready.

Pickup is the name for the parcel shop network operated by Geopost.

Please feel free to contact us, we will check your reference and update our data.

There are some goods which can\'t be shipped via our Pickup parcelshops. These include all goods which are prohibited in DPD\'s general terms and conditions, as well as parcels which do not have a square or rectangular shape. Further exclusions are: hazardous goods, hazardous goods in limited quantity (LQ), Tyres, Parcels for personal delivery, e.g. medicines.

DPD offers SOAP-based web service interfaces. Using the DPD Converter, data can be exchanged with DPD in EDIFACT formats such as IFTSTA or IFTMIN, or in an individual file format such as XML, CSV, ASCII, SAP iDoc, Excel, VDA or PDF.

DPD supports all merchandise management system which enable an exchange of information via CSV, MPSEXPDATA or XML.

DPD offers locally installable software tools and web-based interfaces. Unfortunately we can\'t give a general recommendation. We have compiled an overview of our diverse solutions for you on the IT connections page.

In order to professionally connect your shop to the DPD system, DPD provides various plug & play solutions from its partners. A list of the possible plugins and further information can be found in the Overview.

You will find examples and detailed information on the structures of the interfaces in the Developer area.

First and foremost, we want to get to know you - the person behind the resume - and at the same time give you the chance to get to know us as a company and as an employer. In this way, we can determine together if we are a good fit. ​

Our advice: Be yourself. Prepare yourself. Be curious and ask questions. Show us why you want to be a part of DPD.

It's simple: We are always setting ourselves new goals that we can grow by. We know our potential. The thirst for knowledge and the desire to develop further are in all of us!​

That is why there are currently many innovation and change projects at DPD. We are all keen to get something off the ground as one big team, to go on a joint learning journey and to drive DPD forward. With several thousand employees at numerous locations across the country, our company may be the size of a corporation, but at the same time we have the culture of a medium-sized company. We are like a big family that rolls up our sleeves together and gets things done. And that includes giving each other open and honest feedback. We do this, among other things, in our regular employee surveys, which show us where we can improve even further.​

Why not see for yourself? Take a look at our career site, read our reviews on kununu, watch our videos, and most important get to know us personally.

Simply check our DPD Job Finder and apply directly.

We need your CV and relevant certificates, in order to get a better impression of you and your previous experiences.

Whether you are a specialist or manager, a career changer or a graduate: the important thing is that you feel addressed by our job advertisement and that you can imagine working with us in that position. And even if you can't tick every single one of the requirements we've described: submit your application anyway - after all, you can learn (almost) anything!

When a parcel label is printed in myDPD, the pickup is automatically requested. If you would like to arrange an additional pickup, you can do so in the menu item Shipping order - Order a pickup. On the dashboard you can see when the next pickup will take place at your location. This can be a date you have freely selected or a scheduled collection date agreed with us.

In the "Parcel label print" column of the "Start order" menu item you can print already created orders as a parcel label.

You can access your invoices via the menu item Profile - My account.

Ja, verknüpfen Sie dazu einfach Ihren eBay Account in Ihrem myDPD Profil.

In the Print shipping documents you can create and print either a previously prepared or an individual shipping list.

In principle DPD continues to carry out parcel shipments to all European countries. Conversely, parcels from abroad continue to be delivered in Germany.

In some areas delivery or collection of parcels is not possible or only possible to a limited extent due to official instructions.

A list of detailed postcode areas can be found here for DPD EXPRESS. For DPD Classic there are currently no exclusion zones.

Due to the current increase in the number of infections, it is possible in individual cases that traders may have to temporarily cease business activities and may not be able to receive parcels. So please check in advance whether parcel delivery to the addressee is actually possible.

This can be the case in the following countries

• Austria (for more information on the delivery situation in Austria)

• Italy (for more information on the delivery situation in Italy)

• France (for more information on the delivery situation in France)

• Switzerland

• Spain (for more information on the delivery situation in Spain)

• Great Britain (for more information on the delivery in Great Britain)

Parcel deliveries and collections in Germany are being implemented as normal, as long as this is not restricted by the local authorities.

At the present time there are no delays in parcel shipping with DPD.

At the federal level, much of the security measures to contain the COVID 19 pandemic have been relaxed. However, depending on state-specific laws and regulations, as well as local hotspot regulations, certain regulations imposed by the authorities could apply. Before bringing a parcel to a DPD Pickup parcel shop, please check what Corona rules apply in your particular region.

In the case of international shipments, in some areas the delivery or collection of express parcels is not possible due to official regulations.

A list of detailed postcode areas can be found here for DPD EXPRESS.

You will find more detailed information on individual regions with existing restrictions here.

According to all that is known so far, there is no increased health risk associated with signing on the handheld scanner. Based on current knowledge, transmission of the coronavirus through contact with parcel surfaces is extremely unlikely.

However, as a precautionary measure, personal confirmation of receipt by signature at the private front door is substantially suspended. In addition, for the moment small, flat parcels of a suitable size can be put in the consignee's letterbox.

In order to avoid direct contact as a precautionary measure, you as the consignee of the parcel can also help us in a very concrete way:

Provide us with a deposit okay, so that the delivery driver can leave the parcel without direct customer contact, for example in the garden shed, in the garage or in front of the apartment door. Observe the hygiene regulations and avoid any physical contact. This rule is also followed by our delivery personnel.

Despite the relaxed security measures nationwide, we ask our customers and parcel recipients to continue to adhere to recommended social distancing regulations.

Before picking up a parcel at a DPD Pickup parcel shop, please check what Corona rules apply in your particular region.

Please check, especially in the case of commercial delivery addresses, whether parcel delivery to the addressee is actually possible.

At the federal level, much of the security measures to contain the COVID 19 pandemic have been relaxed. However, depending on state-specific laws and regulations, as well as local hotspot regulations, certain regulations imposed by the authorities could apply. Before bringing a parcel to a DPD Pickup parcel shop, please check what Corona rules apply in your particular region.

Moreover, it is also possible that at the regional level a maintenance of "3G at the workplace" could be imposed by the authorities. In line with this, we hope you will understand that during their shift, our drivers will not be presenting a new 3G certificate each time they enter a new location (such as for a commercial pickup).

You will find more detailed information on the regulations in other European countries here.

DPD is helping to counteract the further spread of the coronavirus and protect its own workforce with a series of measures.

As a precautionary measure, personal confirmation of receipt by signature at the private front door is substantially suspended for the time being. In addition, for the moment small, flat parcels of a suitable size can be put in the consignee's letterbox. We encourage customers and consignees to give us a deposit okay, so that no personal contact is necessary at all.

Employees whose presence on site is not required are working from home until further notice. Business trips are kept to a necessary minimum, and participation in large-scale events such as trade fairs has been suspended until further notice.

DPD is raising awareness among its staff, and especially among all delivery personnel, of appropriate hygiene measures. In addition, masks are mandatory at all locations, and strict distance and hygiene rules apply in all areas of the company premises. All locations are equipped with protective equipment and disinfectants in large quantities.

In case that "3G at the workplace" is to be maintained by the authorities at regional level, all employees affected by this regulation must provide proof of 3G before starting work. People who are not vaccinated, recovering or currently have a negative test are not allowed to enter a DPD location. This is checked and documented daily.

Updated pandemic plans exist for all locations in order to maintain our service in the event of a further spread of the corona virus. In addition, DPD offers all employees the option of supervised self-testing at their individual location. This offer is made on a voluntary basis. In addition, DPD Germany is offering vaccination to local staff and workers at various locations.

We are continuing to ship goods to and from Austria.

For more information on the possible effects of the coronavirus on parcel shipping, please visit the DPD Austria information page: https://www.dpd.com/at/de/support/kontakt/coronavirus/

The measures in place in Italy depend on the region to which a parcel is to be sent. Industrial facilities, grocery shops, pharmacies, hairdressers and laundries are not affected by possible business closures. In regions with a lower incidence theatres, cinemas, sports centres, museums as well as bars and restaurants are allowed to open under certain conditions.

We are continuing to ship goods to and from France.

The government has relaxed the previously very strict measures, so that most shops and restaurants are now open again.

We are continuing to ship goods to and from Spain.

The Spanish government has relaxed the previously strict COVID-19 prevention measures. Accordingly, most shops, restaurants and bars can reopen as normal.

The UK has now lifted almost all COVID-19 precautions.

As a result of Brexit new regulations apply to shipments to the UK.

Everything you need to know can be found here: dpd.de/brexit