Contact person, coach, fixer – as a tour supervisor you work in direct cooperation with our transport subcontractors and delivery drivers. You actively support them in their daily operations, providing guidance and information, developing ideas and solving problems. Your tasks range from planning tours to documenting operations. Routine? No way, because every day is different.

As a sales agent you can look forward to a variety of exciting and diverse tasks in internal sales operations. You will research and acquire new customers, analyse requirements and potentials, draw up offers and arrange appointments. You will also make sure that our existing customers feel they are well looked after. Thanks to regular further training you will always stay up to date.

Do you enjoy persuading people, maintaining contacts and achieving fixed targets? Then a job as a sales professional is sure to be the right challenge for you. Your mission: acquiring new customers for DPD and providing support for existing customers. You will therefore do a lot of travelling with your company car for the purpose of visiting potential and existing customers. You will analyse requirements, make calculations, draw up quotations and carry out negotiations.

As a member of the Customer Service team you help customers with their concerns.

In the front office you receive incoming customer inquiries.  This can be praise or criticism by phone, an email inquiry about a DPD product or a message on Facebook about a technical problem.  Most of the queries you can answer yourself, others you pass on to the back office for processing.

As a back office employee you answer questions about parcel shipping with DPD by telephone or email.  You will be guided by tried-and-tested processes and use our customer service tools. 

The close cooperation of Customer Service with other departments makes the job real teamwork.  In this way you solve every problem personally, competently and with courtesy - and inspire our customers.