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The right know-how at your disposal – our FAQs.

Here you'll find answers to your questions round the clock.

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  • Corona
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How should I act as the consignee of a parcel?

How should I act as the shipper of a parcel?

Are there any restrictions on parcel shipping?

Are Pickup parcelshops also affected from the current lockdown?

What steps is DPD taking in response to the spread of the coronavirus?

I can no longer redirect my parcel to a neighbour or to a parcel shop. Why is that the case?

What specific restrictions are there on international parcel shipping?

Parcel shipping with DPD: information on the delivery situation in Austria

Parcel shipping with DPD: information on the delivery situation in Italy

Parcel shipping with DPD: information on the delivery situation in France

Parcel shipping with DPD: information on the delivery situation in Spain

Parcel shipping with DPD: information about the delivery situation in Great Britain

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  • Top 5
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Where can I find a Pickup parcelshop?

How can I change the place or day of delivery?

When will my parcel be delivered?

Where do I find the parcel number?

Where is my parcel?


 

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