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My parcel was delivered, but it is not here. Where is it?
When you cannot find your parcel, check with a neighbor, at the drop-off location, or the parcel shop. See detailed tracking for exact delivery information.
Where is my parcel?
Track your DPD parcel live at any time using the DPD app, myDPD after login, or by scanning the QR code on the parcel info card.
My parcel is not arriving. What can I do as a recipient?
Check your parcel status: 'Order data transmitted' means the sender has not handed it to DPD yet. Contact the sender or DPD if the parcel is delayed.
Why is my parcel stuck at the parcel delivery centre?
The transit times of your parcel is delayed due to delivery issues or high volume. Check tracking again tomorrow, usually no action is required.
Weiß der Paketshop, wo mein Paket ist?
Unsere Paketshop Partner nehmen Ihr Paket gerne entgegen und übergeben es an uns zum Weitertransport.
Allerdings können Ihnen unsere Shops keine Auskunft zum weiteren Verlauf Ihres Pakets geben.
Um dieses zu verfolgen nutzen Sie unsere Sendungsverfolgung.
