How can we help you?

The right know-how at your disposal – our FAQs.

Here you'll find answers to your questions round the clock.

How should I act as the consignee of a parcel?

How should I act as the shipper of a parcel?

How is DPD dealing with the Pickup parcelshops in the current situation?

Are there any restrictions on parcel shipping?

What steps is DPD taking in response to the spread of the coronavirus?

What specific restrictions apply to parcel deliveries within Germany?

What specific restrictions are there on international parcel shipping?

Parcel shipping with DPD: information on the delivery situation in Austria

Parcel shipping with DPD: information on the delivery situation in Italy

Parcel shipping with DPD: information on the delivery situation in France

Parcel shipping with DPD: information on the delivery situation in Spain

Parcel shipping with DPD: information about the delivery situation in Great Britain

Where is my parcel?

When will my parcel be delivered?

How can I change the place or day of delivery?

Where do I find the parcel number?

Where can I find a Pickup parcelshop?


 

Our FAQs by topic

 

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