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Yes, you can not only receive parcels, but also send them in our Pickup parcelshops. Returns and parcels that are provided with an online and paid parcel voucher can be placed in any of our 7,000 shops. You can only buy parcel notes in selected Pickup parcelstores that are marked appropriately.

Yes, you are welcome to collect parcels for a family member, friend or acquaintance. To do so you will need proof of identity and an authorisation form filled out by the consignee of the parcel.

Yes, you can also collect your parcel from the Pickup parcelshop without the parcel notification card. We simply need proof of identity in the form of your ID card, for example. If someone else collects your parcel for you, this person must also provide proof of identity, together with the authorisation form filled out by you.

Without a return parcel label it is unfortunately not possible to hand in parcels for return at our Pickup parcelshops. If you need a return parcel label, please contact the shipper.