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Before picking up a parcel at a Pickup parcelshop, please check on the applicable Corona regulations in your particular district.   Latest information about the Coronavirus.   

One of our 7,000 Pickup parcelshops in Germany is sure to be near you! Simply enter your postcode and/or address and we will show you the fastest way to the nearest DPD parcel shop - together with the relevant opening hours. If you are rarely at home, then simply register your favourite parcel shop with us and have your parcels delivered directly there.

Unable to pick up your parcels at the Pickup parcelshop yourself?

Give friends or family members authorisation to pick up your parcels.

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Frequently asked questions

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How long will my parcel be stored at the Pickup parcelshop?

Parcels which are delivered to the Pickup parcelshop are stored there for 7 calendar days. Calendar days are every day of the week, including Sunday.

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Can I also send via the parcel shop?

Yes, you can not only receive parcels, but also send them in our Pickup parcelshops. Returns and parcels that are provided with an online and paid parcel voucher can be placed in any of our shops. You can only buy parcel notes in selected Pickup parcelstores that are marked appropriately.

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When will my parcel be ready for collection from the parcel shop?

As soon as we have delivered your parcel to the Pickup parcelshop it will be ready for collection. You will receive notification by email and/or SMS. You can also check the status of your parcel at any time by means of the DPD app, myDPD or our parcel tracking function.
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Can I collect my parcel from the parcel shop without a parcel notification card?

Yes, you can also collect your parcel from the Pickup parcelshop without the parcel notification card. We simply need proof of identity in the form of your ID card, for example. If someone else collects your parcel for you, this person must also provide proof of identity, together with the authorisation form filled out by you.

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Can I collect a parcel for a family member or a friend?

Yes, you are welcome to collect parcels for a family member, friend or acquaintance. To do so you will need proof of identity and an authorisation form filled out by the consignee of the parcel.

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