Your parcels at a glance with the DPD App.

DPD App DPD App

Your parcels at a glance with the DPD App.

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With the DPD App you never lose sight of your parcels. A push message informs you (as the recipient) about the status of the delivery.  Our Live-Tracking function shows you exactly where your parcel is. In addition, you can store your preferred parcelshop for delivery. Of course, you can also send your parcels directly via our app. Try it out right away.

3 reasons why you should use our app

alexa

Always informed by push

Get the latest information about your parcels anytime and anywhere.

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4 stars for smart operation

Over 8 million customers give our app a 4 out of 5 star rating.

carbon

All for green delivery

Help us to reduce CO₂ emissions and specify a deposit okay or a favourite parcel shop.

Everything from a single source

Everything from a single source

Sendungsverfolgung -DPD- e-Commerce

Live-Tracking
In Live-Tracking you can see exactly where your parcel is and when it will arrive. And with an accuracy of up to 30 minutes!

Änderungs-Optionen

Redirection options
Use one of the 4 redirection options to specify yourself when or where we deliver your parcel.

Zusteller mit Paket -DPD- Pickup Paketshop

Sending parcels
With just a few clicks in our app you can easily send parcels.

Retoure

Return parcels
You can return your parcels directly via our app with just a few clicks.

Do you already know our mobile parcel label?

Mobiler Paketschein Mobiler Paketschein

Do you already know our mobile parcel label?

Save paper and do something for the environment!

  1. Create a parcel label in the app or on the website.

  2. With the order confirmation, you will receive a mobile parcel label in addition to the parcel label as a PDF for printing.

  3. Show the digital parcel label when you drop off your parcel at the parcel store.

By the way: You can easily find the nearest parcel store using our parcel shop finder.

Frequently asked questions

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Do I have to register in the DPD App in order to use its functions?

Of course, you can also use our app without registering. However, registration is necessary if you want to be notified as soon as a parcel is on its way to you or if you want to give us a deposit okay. Set your delivery preferences, such as your preferred parcel shop, permanently in your profile and we will deliver wherever you want!

How can I provide authorisation to deposit (deposit okay)?

To issue a deposit okay for all your future parcels, register in myDPD or the DPD App, or log in and enter the desired location in your "Preferences", for example in the garage or carport. When filling in the online form, please make sure that the desired safe place is described briefly and concisely, is at the delivery address, is secure and is not mobile. In addition, the deposit okay can't be used as a power of attorney for other persons. For this purpose, please download our power of attorney form.

What are the advantages of registering in myDPD?

These are the advantages of registering in myDPD or in our app:

  • You will be notified as soon as a parcel is on its way to you.

  • You can store personal delivery preferences, such as a deposit okay for all your future parcels or the favourite parcel store to which we should deliver if you are not at home.

You can unsubscribe at any time. Of course, you can also track and redirect parcels live as a guest by entering the parcel number and postcode of the consignee's address.

What codes can I scan?

You can scan the QR code on the parcel info card you found in your mailbox and get all the parcel details displayed. You can also scan the barcode on a parcel label.

How can I fill out a mobile parcel label?

As a private shipper you can create a parcel label in myDPD. Follow the steps in the order process and select the option "Mobile parcel label" at the printing stage for the parcel label. You then show the digital parcel label generated with a QR code on your smartphone when you hand in the parcel for shipping from the shop. This saves paper and conserves resources - for our planet.