No more missed parcels. Thanks to the DPD App.

No more missed parcels. Thanks to the DPD App.

With the multiple award-winning DPD App you never lose sight of your parcels. Push messages keep you informed about the status of the delivery. Our Live-Tracking function shows you exactly where your parcel is. And if you won't be home to take delivery of the parcel, you can simply use our redirection options to change the day or place of delivery.

3 reasons why you should use our app

Always informed by push

Get the latest information about your parcels anytime and anywhere.

4 stars for smart operation

Over 5 million customers give our app a 4 out of 5 star rating.

All for green delivery

Help us to reduce CO2 emissions and specify a deposit okay or a favourite parcel shop.

Everything from a single source

Everything from a single source

Live-Tracking
In Live-Tracking you can see exactly where your parcel is and when it will arrive. And with an accuracy of up to 30 minutes!

Redirection options
Use one of the 4 redirection options to specify yourself when or where we deliver your parcel.

Preferences
With our delivery preferences you can specify where we deliver all your future parcels, e.g. to a favourite parcel shop.

Sending and returning parcels
With just a few clicks in our app you can easily send or return parcels

Download the app now and get started

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Save paper and do something for the environment with the mobile parcel label!

Versenden DPD E-Commerce Retoure DPD App
  1. Go to "Send parcels" on the app or website. Enter the parcel data, confirm the order and pay by PayPal or direct debit.

  2. With the order confirmation you will receive a mobile parcel label in addition to the parcel label as a PDF for printing. You can save it in the wallet on your smartphone.

  3. Present the digital parcel label when you drop off your parcel at the parcel shop.

By the way: you can easily find the nearest parcel shop using our parcel shop search, or if you prefer, by having your location determined.

A prize-winning app

The DPD App has already received a number of awards. We owe part of this success to feedback provided by our users, which we constantly integrate in the further development of the app.

In 2016 the DPD App received the UX Design Award for outstanding design and ease of use.

Also in 2020 our app convinces and reaches the 1st place at the App Award of the German Association for Consumer Studies.

And in one of Germany's most prestigious design competitions, the DPD App was honoured in 2018 for its intuitive design.

Frequently asked questions

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How can I give a deposit okay?

You can provide us with a deposit okay for all your future parcels in a number of different ways: for example by signing in myDPD or in our app (\'Preferences\' in the menu).

Do I need to register for the DPD app?

No, you can also use our app without registering. However, registration offers a number of benefits: for example you can record your preferences (e.g. deposit okay, email notifications) and you receive an overview of all your parcels.

What codes can I scan?

You can scan the QR code on the parcel info card you found in your mailbox and get all the parcel details displayed. You can also scan the barcode on a parcel label.

Why does the time window for the delivery keep changing?

In DPD\'s Live-Tracking function you can follow your delivery and the related time window live. For this very reason it can happen that the time window changes slightly in the course of the delivery – for example if weather and/or traffic conditions lead to a delay. Alternatively it can also happen that our driver covers the route faster than planned, which means that we can deliver your parcel even earlier.

Do I have to share my location?

Sharing your location will make it easier for you to find nearby parcel shops in the search function. But you can also make the search without sharing your location by entering your postcode or town.