What is a drop-off okay / deposit authorisation?

With a drop-off okay you allow the DPD driver to leave your parcel at a location specified by you, for example in the garage. Please bear in mind that the drop-off location must be freely accessible to the driver.

You can issue a drop-off okay once for a parcel in your parcel tracking. We will then leave this parcel and all other parcels delivered to you on the same day at your desired location. You are welcome to save your deposit authorisation as a permanent delivery preference for all parcels. We will then also leave all future parcels at the agreed location if you are not at home.

Further change options for your desired delivery in myDPD and in the DPD App:

• Specifying a neighbour
• Specifying a Pickup parcelshop
• Changing the day