For you the purchasing process doesn’t end until you happily hold your parcel in your hands. This is why we do everything to make deliveries as uncomplicated and transparent as possible. With our Live-Tracking function and flexible redirection options, we provide you with full control over your parcel shipping.
With our delivery notification and Live-Tracking, you no longer need to waste time waiting for parcels. On the day of delivery we inform you down to the last hour exactly when your parcel will arrive! During Live-Tracking the time window even runs down to 30 minutes.
Full information flows to make sure the first delivery attempt is successful, our Predict service tells you the exact hour when your parcel will arrive.
Live-Tracking: On the delivery day you can track your parcel on an online map and you can even see the number of stops the driver still has to make!
Delivery preferences. Not at home? Simply give us a deposit okay and we will leave your parcel where you specify or the parcel can be redirected, for example to a parcel shop. If you can't collect the parcel yourself, you can also authorise family members or friends to do so.
You decide when and where we deliver your parcel. If at any time you aren't at home, our options for changing the delivery mean you will never again miss a parcel.
Simply give us a deposit okay online and we’ll leave your parcel in a safe place of your choice (e.g. in the garage). This is all you do:
- Select “Provide deposit okay” from the redirection options
- Specify the safe place of your choice (e.g. “on the terrace”)
- Then if you're not at home we'll leave the parcel in the specified location
As a registered user you can specify the deposit okay as your delivery preference, and we then apply this option for all future parcels.
Online you enter the address of the neighbour with whom you wish the driver to leave the parcel. This is all you do:
- Select “Specify neighbour” from the redirection options
- Enter the address of your preferred neighbour
- Your parcel will be left with the neighbour
Redirect your parcel to a local Pickup parcelshop. This is all you do:
- Select “Specify Pickup parcelshop” from the redirection options
- Find a suitable nearby parcel shop - We’ll deliver the parcel to the parcel shop you have specified
- We will then deliver your parcel there
As a registered user you can specify a favourite parcel shop as your delivery preference, and we will apply this option for all future parcels
As a registered user you have access to all the functions which make receiving parcels even more convenient. You can have parcels left in a safe place of your choice, specify your favourite parcelshop or use your ParcelLock box.
Provide a deposit okay and you’ll never again miss a parcel delivery. Simply specify a safe place (e.g. “in the garage”). Whenever you aren't at home we will leave all your parcels in this location in future.
One of our 7,000 Pickup parcelshops is located near you. Conveniently redirect your parcel to a parcel shop. If you wish we can also deliver all your future parcels to your favourite parcel shop. A practical solution if you’re often away from home.
The innovative ParcelLock box enables you to receive parcels flexibly and securely even if you aren't at home. By the way, you can also use the ParcelLock box to send and return parcels.
We assume responsibility and protect our environment.
Alternative drive systems, our digital services and environmentally friendly depots using green electricity enable us to transport our parcels in carbon-neutral shipping - at no extra cost to shippers or consignees.
We assume responsibility and protect our environment.
Alternative drive systems, our digital services and environmentally friendly depots using green electricity enable us to transport our parcels in carbon-neutral shipping - at no extra cost to shippers or consignees.
You decide when or where - we deliver. With the DPD App you can easily decide when and where your parcel is to be delivered. And thanks to live tracking, you can always see where your parcel is at any given time. This service is well received: 2 million customers give shipping with DPD 4 out of 5 stars.
Sometimes things don’t fit. All the shops and companies that ship parcels with us can offer you an uncomplicated returns service. From our mobile parcel label via one-touch returns to the option of printing your own label – our innovative returns options make it easy to send back parcels.
Sometimes things don’t fit. All the shops and companies that ship parcels with us can offer you an uncomplicated returns service. From our mobile parcel label via one-touch returns to the option of printing your own label – our innovative returns options make it easy to send back parcels.
DPD / Empfangen