My parcel is not arriving. What can I do as a recipient?
Check your parcel status: 'Order data transmitted' means the sender has not handed it to DPD yet. Contact the sender or DPD if the parcel is delayed.
Our Customer Service will be happy to help.
- Describe your query to us in the contact form. We will get back to you by email as soon as possible.
- Or call us on +49 6021 150 415.
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