DPDgroup pursues ist growth strategy and confirms ist European leadership

• €7.8 billion revenue, a 7% increase in revenue growth vs. 2018

• 3 billion parcels delivered worldwide in 2019

• 3 million parcels delivered in Europe on Cyber Monday (2 December 2019)

• Growth in BtoC in Europe: an increase of 9% in volume

Aschaffenburg/Paris, 27 February 2020 - In 2019 the international DPDgroup successfully continued its uninterrupted growth: compared to the previous year the company increased its revenues by 6.7% to 7.3 billion euros. Its transport volumes remained stable at 1.3 billion parcels. With growth of 9% the B2C segment was also expanded further.

The total number of parcels delivered worldwide exceeded 1.3 billion, including a new European record of 9.3 million parcels delivered on Cyber Monday. With revenues of €7.8 billion, accounting for 30% of Groupe La Poste’s turnover, DPDgroup reinforces its major position as the first European road network in Europe. DPDgroup recorded a 6.7% increase in revenue compared to 2018.

Focusing on quality of service, DPDgroup reinforced its premium position and agreed on a significant rate increase in most countries with its customers.

We are not volume-obsessed. Our 2019 performance is driven by profitable growth. As a market leader, it is our responsibility to pave the way toward a better pricing policy."

Yves Delmas, Executive Vice President, COO Europe

Yves Delmas, Executive Vice President, COO Europe, comments: “We are not volume-obsessed. Our 2019 performance is driven by profitable growth. As a market leader, it is our responsibility to pave the way toward a better pricing policy. Covering the increasing operational costs throughout Europe while improving our service performance as a premium player can only be made possible by fair pricing that our customers understand.”

The European market keeps growing, still largely driven by the BtoC segment. DPDgroup relies on a hybrid BtoB-BtoC network. In 2019, its BtoB segment still accounted for 55% of DPDgroup’s volumes, while DPDgroup’s BtoC volumes segment in Europe showed a 9% increase.

As first cross-border road network in Europe with its own operations in 23 countries, DPDgroup reported particularly strong sales growth in Poland (+18%), the UK (+5.7%) in a context of economic slowdown and uncertainty in light of Brexit, France (+5.5% by DPD France and +6.6% by Chronopost), and Germany (+4.5%) in an environment of increasing costs.

On 29 January 2020, the European Parliament ratified the Brexit withdrawal agreement that had been ratified earlier in January by the UK Parliament. DPDgroup will closely follow the progress of negotiations and ensure being Brexit ready for all outcomes. Above all, DPDgroup will maintain operations as usual between the UK and the EU so that trade continues to be as frictionless and smooth as possible

Premium services lie at the heart of the Group’s strategy

DPDgroup continues to meet customers’ expectations by offering outstanding services through its vast network:

• “Predict”: letting end-consignees know the exact timeslot in which their parcel will arrive.

• A network of more than 46,000 Pickup points across Europe.

DPDgroup also offers new services for specific markets segments:

• Food delivery: “Chronofresh” in France “, SEUR Frío” in Spain, and “DPD Food” in both the United Kingdom and Germany.

• Smart urban depots: to improve everyday urban life, by giving customers greater delivery choices, while reducing our impact on the environment, DPDgroup now has 110 urban depots in 13 countries, including Germany.

• Throughout Europe a Shop2Shop service has been developed, which is particularly attractive for German consignees, who can have their orders sent directly to one of the 7,000 Pickup parcelshops in Germany.

Highly committed to sustainability

With more than 1.3 billion parcels delivered in 2019 and the development of e-commerce, DPDgroup is firmly committed to minimizing its environmental impact through DrivingChangeTM, its CSR programme. DPDgroup’s ambition is to achieve a 30% reduction in CO2 emissions per parcel by 2025 and to maintain its leadership on the voluntary carbon offset market in the CEP sector.

To reach this objective, DPDgroup has launched several sustainable initiatives since 2012 with a twofold strategy: make every parcel it delivers carbon neutral and offset any remaining emissions.

Among DPDgroup’s smart urban initiatives launched in 2019:

• Since the summer of 2019 DPD Germany has been delivering parcels free from local emissions in the centre of Hamburg. Nine VW e-Crafters, 3 cargo bikes and 3 TRIPL electric scooters are used to deliver parcels to consignees in the Altstadt, Neustadt, Hafencity, St. Georg and Hammerbrook districts. This has already saved around 20 tonnes of CO2 and 7,300 litres of fuel. DPD Germany already ordered 40 additional e-Crafters which will soon be used in major cities.

• Chronopost France now operates 100% green deliveries in Paris, thanks to low-emission vehicles and urban depots. This initiative helps reduce 87% of their CO2 DPD France is on its way also to deliver Paris with low emission vehicles.

• 139 electric vehicles deployed in the United-Kingdom, to form the largest UK green livery. The company’s green fleet and urban depots are in line with London’s Ultra Low Emission Zone standards.

• A Group-wide air quality monitoring programme measures air quality with sensors on vans and Pickup points. Data are provided (for free) to cities & citizens.