How can we help you?

Help on the DPD App

Here you will find questions and our answers relating to the DPD app. We provide help on technical problems and explain important functions.

What are the benefits of registering? Can I also redirect the parcel without registering?

Can I download addresses from my contacts?

Do I need to register for the DPD app?

How can I give a deposit okay?

What are the advantages of registering?

What's the difference between profile and preferences?

Why does the time window for the delivery keep changing?

The app keeps crashing. What can I do?

Why does the app need access to my location?

Why do some options appear shaded in grey?

Why isn't my Live-Tracking displayed?

What systems are supported?


 

Our FAQs by topic