Grocery shipping with DPD Food. Always on time, always fresh.

Grocery shipping with DPD Food. Always on time, always fresh.

DPD Food combines the requirements of online grocery retailing with our digital consignee services. Depending on the foodstuffs involved, three different products are available: DPD Food with a delivery time of 1 to 2 days, DPD Food Express with next-day delivery, and DPD Food 12:00 for delivery by noon the next morning.

Services

DPD Food

DPD Food Express

DPD Food 12:00

Non-cooled groceries suitable for storage

Fresh, perishable food such as meat (passive cooling)

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Fresh, perishable food such as ice cream (passive cooling)

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No Express tape required

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Monitored delivery times

Secure, hygienic transport

Consignee notification with Live-Tracking

Delivery

delivery in 1-2 working days

guaranteed delivery the next working day

guaranteed delivery by 12:00 the next working day

DPD Food

Non-cooled groceries suitable for storage

Fresh, perishable food such as meat (passive cooling)

-

Fresh, perishable food such as ice cream (passive cooling)

-

No Express tape required

Monitored delivery times

Secure, hygienic transport

Consignee notification with Live-Tracking

Delivery

delivery in 1-2 working days

DPD Food Express

Non-cooled groceries suitable for storage

Fresh, perishable food such as meat (passive cooling)

Fresh, perishable food such as ice cream (passive cooling)

-

No Express tape required

-

Monitored delivery times

Secure, hygienic transport

Consignee notification with Live-Tracking

Delivery

guaranteed delivery the next working day

DPD Food 12:00

Non-cooled groceries suitable for storage

Fresh, perishable food such as meat (passive cooling)

Fresh, perishable food such as ice cream (passive cooling)

No Express tape required

-

Monitored delivery times

Secure, hygienic transport

Consignee notification with Live-Tracking

Delivery

guaranteed delivery by 12:00 the next working day

Outstanding parcel shipping

Award winning We lead the way in digital innovation and are constantly developing optimised products and services for our customers.

Making sure good food arrives fresh: our digital services for consignees

Delivery notification

To ensure first-time delivery for your groceries, we tell consignees the exact hour when their parcel will arrive.

Your benefits at a glance:

  1. On the day before the delivery the consignee receives an email or push message stating the day of delivery and the available redirection options.

  2. On the day of delivery the consignee receives a message indicating the precise one-hour time window for the delivery.

  3. The consignee can follow the delivery live in the Live-Tracking function.

Live-Tracking

The GPS-supported Live-Tracking function shows consignees on an online map exactly where their parcel is.

Your benefits at a glance:

  1. On the day of delivery we inform the consignee of the one-hour time window in which we will deliver the parcel.

  2. During Live-Tracking the time window even runs down to 30 minutes.

  3. The delivery status is updated minute by minute. Consignees know exactly how many stops the driver still has to make.

Redirection options

We offer consignees a range of possibilities to change the day or place of the delivery if they are not going to be at home.

Your benefits at a glance:

  1. DPD Food Consignees specify themselves when and where we deliver their parcels. If they aren't going to be at home, they can change the day or method of delivery.

  2. DPD Food Express / 12:00 Consignees who won't be at home at the time of delivery can provide a one-off or general deposit okay, for example for the parcel to be left in the garage.

If a parcel can't be delivered, the shipment is handed over to a partner charity. This makes sure that no foodstuffs are wasted.

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