Frequently Asked Questions

Frequently Asked Questions

Brexit - Senders

Brexit - Senders

You ship frequently to business recipients in the United Kingdom. What is the procedure for paying customs clearance charges after Brexit?

If you send parcels with the INCO term DAP, Billing Term DP (sender pays the costs) you, as a sender, will get the customs costs passed on from DPD. If you choose INCO term DAP, Billing Term NP then your customer will have to pay the customs fees to DPD prior to delivery. Without payment of these costs, DPD will not deliver a parcel.

Please note: When you use DPD's online shipping service, you automatically choose DAP NP. The DAP DP option is not offered through the online shipping service.


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