Frequently Asked Questions

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Frequently Asked Questions

Receiving

Receiving

Can the parcel be delivered to one of my neighbours?

If you are not at home, the driver will try to deliver your parcel to your neighbours, so that you may still receive it soon. If we were able to deliver your parcel to your neighbours, we will notify you of this. If we are unable to do so, we will deliver your parcel to a Pickup parcelshop. 


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